IT Data Analyst

Blue Ridge Community and Technical College•Martinsburg, WV
•Onsite

About The Position

The IT Data Analyst collects, validates, analyzes, and reports institutional data to support the College’s strategic goals, regulatory requirements, and data-informed decision-making. Initially, the role focuses on data collection, analysis, and reporting for the Title III C5 Grant while helping establish a comprehensive institutional research and reporting framework. The analyst collaborates with departments across the College on institutional effectiveness, accreditation, enrollment management, student success, grant compliance, and executive decision-making, and assists with development and implementation of the College’s data warehouse and business intelligence environment. This grant-funded position is the College’s primary analyst for Title III C5 Grant reporting and institutional data analysis initiatives. It works under the direction of the Vice President of Information Technology and supports institutional research, grant compliance reporting, data governance, business intelligence, and strategic planning. The position is in person in Martinsburg, West Virginia, with the possibility of some remote work hours.

Requirements

  • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Statistics, Mathematics, Business Analytics, Institutional Research, Higher Education Administration, or a related field.
  • At least two years of experience in data analysis, institutional research, business intelligence, database administration, reporting, or a related field.
  • Experience writing and maintaining SQL queries and working with relational databases.
  • Strong analytical and problem-solving skills, including the ability to interpret complex data and communicate findings clearly.
  • Proficiency in Microsoft Excel, including advanced functions, pivot tables, data analysis, and reporting tools.
  • Proficiency in SQL and relational database concepts, including querying, reporting, troubleshooting, and data validation.
  • Knowledge of data warehouse concepts, data integration processes, business intelligence methodologies, database structures, data management principles, and data governance practices.
  • Knowledge of statistical analysis methods and data visualization best practices.
  • Ability to collect, organize, analyze, and disseminate significant amounts of information accurately and with attention to detail.
  • Ability to develop and maintain reports, dashboards, automated reporting processes, and data visualizations.
  • Understanding of higher education reporting requirements, including IPEDS, accreditation reporting, and institutional effectiveness measures.
  • Ability to translate technical and analytical information into meaningful reports and recommendations for non-technical audiences.
  • Knowledge of enterprise resource planning systems and student information systems, including Banner or similar platforms.
  • Ability to manage multiple projects, meet deadlines, and adapt to changing priorities.
  • Ability to maintain confidentiality and appropriately handle sensitive information.
  • Ability to work independently with minimal supervision and collaboratively with faculty, staff, administrators, and external stakeholders.
  • Ability to research, interpret, and analyze institutional, operational, financial, and student data.
  • Ability to prepare and deliver presentations and communicate technical information to a variety of audiences.
  • Strong organizational skills and demonstrated attention to detail, accuracy, and data integrity.
  • Ability to identify process improvements and implement effective solutions.
  • Ability to follow College policies and procedures.
  • Ability to work 37.5 hours per week.
  • Ability to relate to a diverse population and maintain professionalism in difficult situations.
  • Ability to multitask, organize and prioritize work, and follow multiple projects and tasks through to completion.
  • Must support and promote the College’s mission, vision, values, and commitment to student success.

Nice To Haves

  • Master’s degree in a related field.
  • Experience with data warehousing, business intelligence platforms, dashboard development, or data integration projects.
  • Experience in higher education, institutional research, grant reporting, or regulatory compliance reporting.
  • Experience developing dashboards and visualizations using Power BI, Tableau, SSRS, or similar reporting platforms.

Responsibilities

  • Serve as the primary data analyst for the Title III C5 Grant and ensure timely, accurate reporting of grant objectives, performance measures, and compliance requirements.
  • Collect, validate, analyze, and report data for federal, state, institutional, accreditation, and grant-funded programs.
  • Collaborate with grant leadership, project directors, and administrative departments on Title III C5 Grant data.
  • Develop, maintain, and automate recurring reports, dashboards, and data visualizations.
  • Assist in planning, developing, implementing, and maintaining the College’s data warehouse and business intelligence environment.
  • Develop and maintain SQL queries, data extracts, and automated reporting processes from enterprise systems and institutional databases.
  • Support Institutional Research reporting on enrollment, retention, persistence, graduation, transfer, workforce, and student success.
  • Extract, transform, validate, and analyze data from multiple information systems and databases.
  • Monitor data quality and integrity and recommend improvements to data collection, reporting, and business processes.
  • Support development and implementation of data governance standards, reporting procedures, and data documentation.
  • Assist with federal, state, accreditation, and compliance reporting, including IPEDS and other higher education reporting initiatives.
  • Create and maintain interactive dashboards and data visualizations for executive leadership, academic departments, and operational units.
  • Provide analytical support for strategic planning, institutional effectiveness, enrollment management, and performance measurement.
  • Document data definitions, reporting procedures, business rules, and data governance standards.
  • Collaborate with Information Technology staff to improve data integration, reporting capabilities, and institutional access to reliable information.
  • Assist departments with ad hoc reporting requests, data analysis projects, and operational assessments.
  • Prepare reports and presentations for College leadership, committees, accreditation teams, grant sponsors, and external stakeholders.
  • Maintain confidentiality and security of sensitive institutional, employee, and student information in accordance with applicable laws, regulations, and College policies.
  • Serve on assigned committees and task forces.
  • Perform other duties as assigned and duties that support the College’s vision, mission, and values.
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