IT Coordinator/Legal Multimedia Specialist

Neal R Gross & Co • Washington, DC

4d • Hybrid

About The Position

Neal R. Gross and Co. is seeking a motivated and tech-savvy individual to join their team as an IT Coordinator/Legal Multimedia Specialist. This role involves providing technical support to staff, managing office tasks, and undertaking special projects. As a trained Legal A/V Technician, the specialist will use specialized equipment to record proceedings in various locations such as legal courts, non-profit board rooms, and Congressional committee hearings. Additionally, as a Digital Court Reporter, the individual will attend legal proceedings and take notes for transcription. This position is ideal for someone who enjoys technology, possesses strong organizational skills, and thrives in a dynamic, collaborative environment.

Requirements

• Previous experience in IT support
• Strong knowledge of computer hardware, software, and operating systems (Windows, macOS, Linux).
• Familiarity with networking concepts and troubleshooting.
• Strong attention to detail
• Reliably punctual and deadline-oriented
• Can-do attitude and excellent work-ethic
• Ability to work independently
• Organizational and time-management aptitude
• Exceptional problem-solving and communication skills
• Excellent English language skills
• Proficient with technology
• Ability to pass security screening for access to client sites, including government buildings

Nice To Haves

• Experience with office productivity software (e.g., Microsoft Office Suite, Google Workspace) is a plus.
• Familiarity with and passion for the legal industry
• Comfortable with audio/video technologies (experience doing A/V for theatre or live music is a plus!)
• A reliable mode of transportation and the ability to lift up to 50lbs
• Fluency in foreign languages

Responsibilities

• Represent the company in a professional manner at a variety of proceedings at a range of locations (primarily in the DMV area, with opportunity for domestic and international travel).
• Operate audio/video equipment to create a recording of client activities, including setting up equipment, digitally recording and reporting proceedings, accurately positioning and monitoring microphone placement, establishing appropriate video framing, and mixing multiple audio tracks while monitoring for interference.
• Develop and maintain a high-level understanding of audio and video technology, the legal field, and company processes.
• Actively track and log key legal events during legal proceedings, including notating relevant spellings, the introduction of exhibits, and objections.
• Swear in deponents and faithfully capture their spoken testimony under oath during depositions and other legal proceedings.
• Interact with high-level clients (Federal Govt, State Govt, Private Industry).
• Proofread to ensure quality control on final work product.
• Write executive summaries and meeting minutes for a variety of proceedings.
• Provide technical support to employees regarding hardware, software, and network issues.
• Troubleshoot and resolve IT-related problems promptly.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Assist in managing and maintaining the company's IT infrastructure, including servers and network devices.
• Conduct regular system updates and ensure software licenses are up to date.
• Assist in data backup and recovery procedures.
• Respond to help desk tickets and prioritize tasks based on urgency.
• Communicate technical solutions in a clear and understandable manner to non-technical users.
• Document troubleshooting steps and solutions for future reference.

Benefits

• Competitive compensation
• Medical, dental insurance
• 401k with employer matching
• Flexible vacation scheduling
• Job security for good performers, with many employees of 10+ years tenure
• Occasional remote work, schedule varies day to day
• A company with a growing, dynamic work environment, and a team of intellectually curious, supportive colleagues!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed