IT CONSULTANT SR

First Horizon Bank • Charlotte, NC

1d • Remote

About The Position

The IT Consultant Sr will provide production support to include system user support, monitoring, troubleshooting, configuring, enhancing and providing advanced business partner support for the existing network and desktop environment; serve as point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility; provide deployment/implementation support to include planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment. 40 hours per week. Role requires up to 10% domestic travel as needed.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or a foreign equivalent.
• 6 years of experience in the job offered or a related occupation.
• 6 years of experience with solution architecture skills/understanding systems integration design.
• 6 years of experience with technical application support and troubleshooting skills.
• 6 years of experience with project lifecycle skills (SDLC, waterfall, Agile).
• 6 years of experience with technical analysis skills (analyze requirements and translate into technical solutions).
• 3 years of experience with network monitoring skills (including tools such as Dynatrace).

Responsibilities

• Provide production support including system user support, monitoring, troubleshooting, configuring, and enhancing the existing network and desktop environment.
• Provide advanced business partner support for the existing network and desktop environment.
• Serve as a point-of-contact across several areas or disciplines to solve major systems outages with high impact or visibility.
• Provide deployment/implementation support, including planning and executing the implementation of new network designs or configurations or enhancements to the existing network and desktop environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior