IT Configuration Manager

Koniag Government Services•Arlington, VA

1d•Onsite

About The Position

Koniag Operations Services, LLC, a Koniag Government Services company, is seeking a Configuration Manager with a Top-Secret security clearance to support KOS and our government customer in Arlington, VA. This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. The IT configuration manager/Senior-Level IT Subject Matter Specialist has 8-10 years of experience in planning, executing, and troubleshooting configuration/patch changes to Microsoft technologies (i.e., Windows, Intune, M365, Azure), network and firewall systems (i.e. Cisco, Palo Alto Panorama). They must have demonstrated experience with running a CCB and using Microsoft productivity tools such as Word, Excel, PowerPoint, Planner, Project to track, analyze, manage tasks, create reports and presentations. The role involves managing the remediation of Plan of Action and Milestones (POA&M) for multiple networks and coordinating with the ISSO to provide evidence of completion. This includes coordinating meetings with technical teams and the Cybersecurity and Compliance team to track status, plan, report and close items as appropriate. The Configuration Manager is responsible for ensuring that the configuration of software and systems is well-managed, controlled, and documented throughout their lifecycle, from development through deployment and maintenance. This helps to minimize risks, ensure quality, and facilitate effective change management.

Requirements

Top-Secret security clearance
8-10 years of experience
Demonstrated hands-on experience with planning, executing, and troubleshooting configuration/patch changes to: Microsoft technologies (i.e., Windows, Intune, M365, Azure)
Demonstrated hands-on experience with planning, executing, and troubleshooting configuration/patch changes to: Network and firewall systems (i.e. Cisco, Palo Alto Panorama)
Demonstrated experience with running a CCB
Demonstrated experience with using Microsoft productivity tools such as Word, Excel, PowerPoint, Planner, Project to track, analyze, manage tasks, create reports and presentation

Responsibilities

Identifying and defining the configuration items (CIs) that make up a system or product.
Create and implement configuration management plans.
Managing changes to the configuration items and ensuring that changes are properly evaluated, approved, and implemented.
Conduct impact analysis for proposed changes to assess potential effects on other configuration items and systems.
Execute the implementation of approved changes, ensuring minimal disruption to services and operations.
Ensure the continuous operation and maintenance of configuration management tools.
Recording and reporting the status of configuration items throughout their lifecycle.
Conducting regular audits to verify that the actual configuration of a system or product matches its documented configuration.
Establishing and maintaining configuration baselines, which are predefined sets of configuration items that have been formally reviewed and approved.
Coordinating the release of software and system configurations, including planning, scheduling, and deploying releases into production environments.
Working closely with change management processes to assess the impact of proposed changes on the configuration and to coordinate the implementation of approved changes.
Manage the remediation of Plan of Action and Milestones (POA&M) for multiple networks and coordinates with the ISSO to provide evidence of completion.
Maintaining accurate and up-to-date documentation related to the configuration of systems and products.
Track all problems and changes in product documents and report on current configuration.
Facilitate communication and engage with EX/IT staff to encourage configuration management efforts.
Acts as the configuration lead for EX/IT configuration management change control board (CCB) and infrastructure change management.
Coordinate CCB activities and enact changes as directed.
Tracks open CCB and infrastructure change requests from beginning to end to ensure timely completion within established SLAs.
Analyze vulnerability scan results from various tools and prioritize remediation efforts based on severity and age.
Leads and collaborate with EX/IT teams on resolving outstanding vulnerabilities requiring deep hands-on technical expertise to remediate complex patching issues.
Reports and briefs on status of activities.
Stays informed about the latest vulnerabilities and threats.
Creates regular reports on open requests, follows up with appropriate teams as necessary to keep requests progressing, schedules as necessary to resolve any outstanding items.
Coordinates efforts on site with and reports results to the government manager.
Coordinates with other IT professionals both internally and externally to the Department as required to efficiently support EX/IT team.
Participates with IT leadership and other IT staff members in analyzing and making recommendations relating to the configuration of the OIG's information technology systems, equipment requirements, budgeting, software, and hardware specifications.
Regularly review and update configuration management processes to improve efficiency and effectiveness.