IT Co-op - September

Aspect Biosystems•Vancouver, BC

1d•CA$3,750 - CA$4,000

About The Position

We are seeking a self-motivated IT co-op to support the various IT needs for the Aspect team. This will be a more advanced IT role that also includes development projects associated with data system automations and AI. This is an exciting opportunity to provide specialized knowledge to our high growth biotech, improve efficiencies, and help scale Aspect.

Requirements

Student enrolled in computer science, computer systems technology or similar
Expertise in PC and Apple hardware.
High level of experience in troubleshooting both Windows and Mac operating systems, networking issues
Worked in a customer service role.
Demonstrated ability to identify innovative working solutions to problems with challenging constraints
Superior written and verbal communication skills.
Active listener who can communicate to different audiences in diverse situations
Outstanding attention to detail, and experimental and process rigour.
Take pride in your work and strive for excellence in the work you do
Work with a sense of urgency, are results-driven, and thrive in a fast-paced, interdisciplinary, and entrepreneurial environment.
Willing to roll up your sleeves and do what it takes to get the job done

Responsibilities

Provide support to Aspect team on a variety of IT requests and problems
Troubleshoot PC’s, printers, network, and remote desktop
Workstation administration and system setup
Onboarding new employees and offboarding the ones that leave
Install and configure applications, diagnose software faults, and solve technical and application problems
Maintain hardware inventory
Administer user accounts across multiple systems
Assist in selecting and deploying new technology to support Aspects goals and objectives
Proactively learn and train other staff members on new technologies
Provide positive customer experiences when working with users
Work with AI Engineering to build simple data pipelines for specific analytical workflows
Leverage ecosystem tools to build operational automations in support of various functions (AI Agents, scripted automations)
Support Workspace configurations with the aim of establishing ALCOA+ principles
Support the software engineering team on other ad hoc projects