IT Co-Op

CAE•Tampa, FL

1d•Onsite

About The Position

Perform a variety of network maintenance, documentation, installation, and training tasks to support network engineers. Assist with documenting network infrastructure assets and generating reports as necessary. Participate in the maintenance, troubleshooting, and support of localized/on premise WAN, LAN, and WLAN network infrastructure. Assist engineers with the integration, implementation, and troubleshooting of projects involving local network services. Assist other team members in the troubleshooting and resolution of corporate IT issues.

Requirements

Pursuing degree (Management/Computer Information Systems, Computer Science/Engineering desired)
Basic understanding of operating system, application, network, and hardware installations and maintenance procedures and techniques
Good diagnostic and troubleshooting skills
Ability to interpret an extensive variety of technical instructions
Learn and adopt best practices in network management
Innovation/creativity, managing/working with others, project/process management, accountability
Detail and customer service oriented
Excellent written and verbal communication skills and problem-solving ability
Ability to work with minimal supervision
Must comply with all company security and data protection / usage policies and procedures.
Personally responsible for proper marking and handling of all information and materials, in any form.
Shall not divulge any information, or afford access, to other employees not having a need-to-know.
Shall not divulge information outside company without management approval.
All government and proprietary information will be accessed and stored electronically on company provided resources.
Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

Nice To Haves

CompTIA Network+
Knowledge and experience supporting a Microsoft Windows network
Knowledge of Palo Alto firewalls, routers, layer 2/3 Switches and VLANs as well as wireless technologies
Troubleshooting skillset for LAN/WAN network and application issues
Knowledge of network services such as DNS, IPAM, (S)FTP, TFTP, LDAP, SMTP, and DHCP

Responsibilities

Assist with documenting network infrastructure assets and generating reports as necessary
Participate in the maintenance, troubleshooting, and support of localized/on premise WAN, LAN, and WLAN network infrastructure
Assist engineers with the integration, implementation, and troubleshooting of projects involving local network services
Assist other team members in the troubleshooting and resolution of corporate IT issues