IT Clinical Informaticist - Dental Support

SouthEast Alaska Regional Health Consortium (SEARHC)•Juneau, AK

10d•$34 - $48

About The Position

The Clinical Informaticist connects clinical practice with information technology to help healthcare personnel use the Electronic Health Record (EHR) efficiently and effectively. The role includes training and supporting end users, maintaining systems, identifying enhancements, optimizing workflows, and supporting adherence to healthcare standards and regulations. The Clinical Informaticist works with clinicians, IT teams, and other stakeholders to gather requirements, configure informatics solutions, and provide user training and support. The position assists with implementing informatics solutions and supporting existing systems, provides ongoing user support, develops educational materials, resolves clinical software issues, conducts system maintenance, and evaluates and tests software changes and decision-support tools. Clinical informatics staff work from several SEARHC locations. Occasional travel to those sites, under 25%, may be required, using jet, small aircraft, or boat. Participation in an on-call rotation for night and weekend support of SEARHC clinical applications may be required.

Requirements

Two years of higher education in healthcare, technology, or a related field; progressively responsible professional work experience may substitute year for year for college education.
Three years of experience, or five years of experience in lieu of education.
Demonstrated competence using computer technology and information systems.
Strong conflict management skills.
Strong customer service orientation.
Strong organizational skills.
Ability to interact successfully with multidisciplinary teams.
Willingness to travel occasionally to SEARHC sites (<25%); travel may be by jet, small aircraft, or boat.
May be required to participate in an on-call rotation for night and weekend support.

Nice To Haves

Bachelor's degree preferred.
Informatics, Access Management, and/or training experience preferred.
Relevant work experience or education in healthcare, technology, information systems, or education preferred.
Experience in a medical or clinical setting.
Clinical experience using electronic health records and supporting related workflows.
Experience as a teacher or educator.
Experience training new users or staff in processes, workflows, or system use.
Experience implementing or maintaining information systems.
Experience in process or workflow analysis, design, and improvement.

Responsibilities

Assist in implementing new informatics solutions and support existing systems to ensure optimal performance for staff and patients.
Provide ongoing training and support to healthcare staff in using the EHR system.
Develop and deliver educational materials and training sessions for end users.
Identify and resolve clinical software application issues to minimize disruption to clinical operations.
Conduct routine system maintenance and identify opportunities for improvement and optimization.
Work with clinicians, IT personnel, and other stakeholders to understand needs and customize informatics solutions.
Facilitate communication between clinical and technical teams to support successful integration of informatics systems.
Test, implement, and maintain new or updated informatics solutions and decision-support tools.
Assess clinical software performance before and after code changes.
Execute test cases to evaluate new software functionality comprehensively.
Stay informed about informatics best practices and regulatory requirements through literature, educational sessions, professional organizations, and networking.
Participate in an on-call rotation for night and weekend clinical application support if required.
Perform other duties as assigned.