IT Clerk (Dallas, TX) - Austin Industries

Austin Careers•Dallas, TX

1d•Onsite

About The Position

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial. Austin Industries has an outstanding opportunity for an IT Clerk at our corporate headquarters in Dallas, Texas. The IT Clerk assists with mobile device logistics, processes service tickets, and supports IT asset handling. Responsibilities include ordering and returning iPhones/iPads, managing user line changes, monitoring internal company email inbox, assisting with laptop imaging, and handling shipping and reporting tasks.

Requirements

High School Diploma/GED or higher
Working Knowledge of MS Office
Applicants must be legally authorized to work for ANY employer in the United States.
Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.

Nice To Haves

0 – 1 years of experience in administrative support
Bilingual in Spanish preferred
Excellent time management and organizational skills
Must be highly organized with an attention to detail
Be an effective communicator with strong customer service skills
Ability to work in a fast-paced, deadline driven environment

Responsibilities

Order new hire equipment
Working tickets out of the queue
Disconnect and suspend phone lines as needed and review current active phone lines
Process returned assets
Monitor internal email boxes and provide general support
Assist with various reporting needs
Assist with shipping items and receiving packages
Perform other duties as assigned