IT Business Systems Programmer

Blum, Inc•Stanley, NC

1d•Hybrid

About The Position

As an IT Business Systems Programmer-Analyst, you will collaborate across local, regional, and global teams to support business systems and digital transformation initiatives. You’ll play a key role in shaping tools, workflows, and ServiceNow strategy while driving process improvements across the organization.

Requirements

Associates Degree in an IT or business-related field
2+ years of relevant work experience
Software development skills with demonstrated experience in JavaScript, Databases & SQL, APIs, SCOM, JSON, HTML5
Knowledge of ServiceNow, Microsoft Office 365 tools (Teams, Project, PowerBI, SharePoint…), Atlassian Confluence, SAP, OneSpan
Business requirements and business process analysis
Familiar with waterfall and agile methodologies
Communicates well (written and verbal), delivers presentations, has good listening skills. Ability to communicate processes & ideas to others. Effective at face-to-face and digital communication
Ability to look at situations from multiple perspectives and collaborate to find the optimized solution
Defining tasks and milestones to achieve objectives, while ensuring the optimal use of resources to achieve those objectives
Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. Works cooperatively & collaboratively with individuals at all levels of the organization
Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
Good organizational skills, attention to detail
Open to learning - technical and interpersonal development
Embraces to change but also develop within standard parameters
Self-directed for both work and training

Nice To Haves

Good project management skills are a plus
A never-ending desire to learn and share more

Responsibilities

Collaborate with project teams and departments to define appropriate collection of tools (“Teams Spaces”) to support their objectives
Coordinate the transition from Office 365 to ServiceNow-based solutions where appropriate. Serve as a key player in our ServiceNow strategy
Administer assignment of tools and roles within Teams Spaces
Provide low-code programming and coordinate the US-based implementations of ServiceNow modules
Facilitate move to paperless processes and digital signature solutions
Work with Global and Regional IT to support company-wide implementation and standards within the digital frameworks
Potential to participate in java development projects (but that is not the primary focus of this role)
Take the initiative to seek out areas of improvement
Provide guidance and assist in ongoing data maintenance within spaces
Analyze business needs to identify technical requirements and implications. Consider both process and systems when defining alternative solutions
Continuously assess systems as business direction changes for impacts to existing designs
Prepare & maintain technical documentation (i.e. flow charts, models, procedures, user guides) to assist with the ongoing operation & maintenance of technology solutions