IT Business Systems Programmer

Blum, IncStanley, NC
Hybrid

About The Position

As an IT Business Systems Programmer-Analyst, you will collaborate across local, regional, and global teams to support business systems and digital transformation initiatives. You’ll play a key role in shaping tools, workflows, and ServiceNow strategy while driving process improvements across the organization.

Requirements

  • Associates Degree in an IT or business-related field
  • 2+ years of relevant work experience
  • Software development skills with demonstrated experience in JavaScript, Databases & SQL, APIs, SCOM, JSON, HTML5
  • Knowledge of ServiceNow, Microsoft Office 365 tools (Teams, Project, PowerBI, SharePoint…), Atlassian Confluence, SAP, OneSpan
  • Business requirements and business process analysis
  • Familiar with waterfall and agile methodologies
  • Communicates well (written and verbal), delivers presentations, has good listening skills. Ability to communicate processes & ideas to others. Effective at face-to-face and digital communication
  • Ability to look at situations from multiple perspectives and collaborate to find the optimized solution
  • Defining tasks and milestones to achieve objectives, while ensuring the optimal use of resources to achieve those objectives
  • Accountable to team, works to meet established deliverables, appreciates view of team members, respectful. Works cooperatively & collaboratively with individuals at all levels of the organization
  • Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback
  • Good organizational skills, attention to detail
  • Open to learning - technical and interpersonal development
  • Embraces to change but also develop within standard parameters
  • Self-directed for both work and training

Nice To Haves

  • Good project management skills are a plus
  • A never-ending desire to learn and share more

Responsibilities

  • Collaborate with project teams and departments to define appropriate collection of tools (“Teams Spaces”) to support their objectives
  • Coordinate the transition from Office 365 to ServiceNow-based solutions where appropriate. Serve as a key player in our ServiceNow strategy
  • Administer assignment of tools and roles within Teams Spaces
  • Provide low-code programming and coordinate the US-based implementations of ServiceNow modules
  • Facilitate move to paperless processes and digital signature solutions
  • Work with Global and Regional IT to support company-wide implementation and standards within the digital frameworks
  • Potential to participate in java development projects (but that is not the primary focus of this role)
  • Take the initiative to seek out areas of improvement
  • Provide guidance and assist in ongoing data maintenance within spaces
  • Analyze business needs to identify technical requirements and implications. Consider both process and systems when defining alternative solutions
  • Continuously assess systems as business direction changes for impacts to existing designs
  • Prepare & maintain technical documentation (i.e. flow charts, models, procedures, user guides) to assist with the ongoing operation & maintenance of technology solutions

Benefits

  • Salaried position
  • Possible bonus opportunities
  • Health coverage (Medical, Vision, Dental)
  • 401(k) with company match
  • Flexible spending account for eligible health expenses
  • Competitive PTO package
  • Term life insurance equal to annual salary at no cost to employee
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