IT Business Systems Engineer

Panthalassa • Portland, OR

1d • $120,000 - $180,000 • Onsite

About The Position

Our core technology is the node, a device that produces energy in the ocean’s harshest conditions for years at a time without human maintenance or intervention. We're looking for a Business Systems Engineer to own the platforms our company runs on day to day and the connective tissue between them. Google Workspace, Jira, Confluence, Jira Service Management, and Slack are where work actually happens here. You'll own how they're configured, and how they talk to each other. This role is for someone who reaches for an API when the admin console runs out of road. A lot of the work is eliminating the manual handoffs between systems: the spreadsheet someone maintains by hand, the ticket someone copies into a second tool, the approval that lives in a DM. You'll find those and replace them with something that runs itself. You'll partner across Finance, People Ops, and Engineering to understand what they need, then build it. Our IAM Engineer owns the identity plane, so you'll work together on SSO and provisioning for the applications you administer. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company’s direction on a regular basis.

Requirements

• Experience administering business platforms such as Google Workspace, Microsoft 365, Atlassian products, or Slack at an organization of meaningful size
• Experience writing code against SaaS APIs to automate work the admin console couldn't do
• Experience designing and maintaining integrations between business systems using REST APIs, webhooks, or an integration platform
• Ability to work directly with non-technical stakeholders, understand the underlying process problem, and propose a system that solves it
• Ability to write clear documentation for both administrators and end users

Nice To Haves

• Atlassian experience: Jira workflow and permission scheme design, JSM request types and queues, and Confluence space administration
• Google Workspace administration experience, including Drive governance, Vault, and security settings
• Scripting and development skills (Python, JavaScript, or Google Apps Script) with source control and testing practices
• Experience with SaaS lifecycle management: evaluation, implementation, renewal, and license optimization
• Familiarity with SSO and SCIM from the application administrator's side
• Experience supporting a security or compliance framework (NIST, ISO 27001, SOC 2, or equivalent)

Responsibilities

• Own Google Workspace administration: tenant configuration, organizational units, Drive and sharing governance, email routing and security, and rollout of new capabilities
• Administer Jira, Jira Service Management, and Confluence, including projects, workflows, custom fields, forms, permission schemes, automation rules, and reporting
• Own Slack workspace configuration: channel standards, app and integration approvals, retention, and Slack Connect governance
• Maintain a clear administration model for each platform, including who can change what and how changes are reviewed
• Design and build integrations between business systems using APIs, webhooks, and automation platforms
• Write and maintain code that automates recurring work across SaaS tools, with version control, monitoring, and error handling
• Replace manual processes and shadow spreadsheets with reliable, observable workflows
• Own the reliability of the integrations you build, including alerting when they fail and runbooks for when they need help
• Work with Finance, People Ops, Legal, and Engineering to translate process problems into system designs
• Drive intake, requirements, and rollout for new business applications, including evaluation, pilot, and adoption
• Build reporting and dashboards that give teams visibility into their own work
• Document configurations and workflows so the next person can pick them up
• Maintain our SaaS application inventory, including ownership, license counts, and renewal dates
• Right-size licensing and surface underused spend
• Partner with our IAM Engineer to bring applications under SSO and automated provisioning
• Own the application layer of our compliance framework (NIST or equivalent), including access control, audit logging, and data retention

Benefits

• Flexible paid time off
• Health insurance (the company pays 100% of gold-level PPO plan for full-time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full-time employees, their partners, and dependents)
• Vision insurance (the company pays 100% for full-time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed