IT Business Systems Analyst

iManage•Chicago, IL

13h•$80,000 - $120,000•Hybrid

About The Position

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being an IT Business Systems Analyst at iManage Means… You drive business value from our technology investments and ensure the IT department is a true partner in advancing company strategy. Working cross-functionally, you analyze needs, support IT project delivery, and optimize processes, bridging technology and business with a strategic, impact-focused mindset. You help shape solutions that deliver measurable results across our global organization.

Requirements

A Bachelor’s degree in Business Administration, Information Systems, or relevant field.
3+ years in IT business analysis, operations, or project management, with demonstrated project leadership.
Strong analytical, financial modeling, and business process improvement skills.
Experience partnering across teams and driving organizational change through technology.
Advanced proficiency with project management and analytical tools (e.g., Excel, Power BI, Microsoft Project, Jira, or Smartsheet).
Excellent communication skills and capability to bridge technical and business priorities.
A collaborative, proactive, and impact-focused mindset.

Nice To Haves

A PMP, CAPM, or equivalent certification preferred; familiarity with ITIL or COBIT a plus.

Responsibilities

Serving as a strategic partner between IT and business units to identify and deliver service innovations, process improvements, and growth opportunities enabled by technology.
Analyzing IT projects and departmental activities to quantify business value, ROI, and opportunities for continuous improvement.
Developing, tracking, and reporting key performance indicators (KPIs), performance metrics, and service-level agreements (SLAs) that evaluate IT's impact on business objectives to maximize value delivery.
Supporting IT portfolio management and prioritization to ensure projects align with key strategic outcomes and resource capacity.
Preparing business cases, executive summaries, and recommendations for technology driven transformation initiatives.
Conducting internal and market research to recommend process enhancements and innovative solutions enabled by IT.
Leading and supporting small to medium sized IT projects from inception to completion, ensuring on time, value aligned delivery.
Managing IT procurement processes for hardware, software, and services while partnering with procurement and finance to oversee vendor relationships, purchasing workflows, and budget alignment.
Partnering with IT leadership and executive stakeholders on strategic planning, providing actionable insights on technology trends, risk posture, and performance.
Driving change management activities that guide stakeholders through technology transitions and maximize adoption.

Benefits

Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
Own my career path with our internal development framework. Ask us more about this!
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
Enjoy flexible work hours that empower me to balance personal time with professional commitments.
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
Rewarding me with an annual performance-based bonus.
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
Having multiple company wellness days each year to prioritize mental health and well-being.
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.