IT Business Systems Analyst

WebTPA • United States,

1d • $77,600 - $126,100

About The Position

IT Business Systems Analysts serve as a liaison for assigned business areas and provide consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems or initiatives.

Requirements

• 3+ years related work experience in Application development, testing, and/or business/systems analysis role
• High school diploma or GED
• Thorough knowledge of Information Technology fields and computer systems
• Proficient in requirements gathering methodologies and the SDLC
• Understanding of typical architecture standards and ability to apply them in their design work
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
• Experience in applying research methodology to business solutions.
• Knowledge of systems development concepts and methods
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
• Experience managing multiple priorities
• Industry knowledge in related business area

Nice To Haves

• Experience using Agile methodology
• Health care industry related experience

Responsibilities

• Provides functional and technical support/expertise during development, implementation, testing of complex projects
• Produces detailed functional requirements and/or user stories, including non-functional requirements
• Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
• Responsible for facilitating business requirements gathering and determining technical impacts
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
• Assumes the role of product owner as necessary
• Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
• Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available; and a comprehensive wellness program
• Competitive pay
• Opportunities for incentive or commission compensation
• Regular annual reviews with pay for performance considerations for base pay increases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED