Business Systems Analyst-IT

Stoney Clover LaneNew York, NY
Hybrid

About The Position

Stoney Clover Lane is seeking an IT Analyst to support and optimize NetSuite and related business systems across the organization. This role will partner cross-functionally with Finance, Product, Operations, and Digital teams to support system enhancements, integrations, reporting, and process improvements. The ideal candidate is solutions-oriented, highly organized, and comfortable working in a fast-paced environment while managing both technical and operational priorities.

Requirements

  • 3+ years of ERP or NetSuite administration experience
  • Bachelor’s degree in Information Technology, Computer Science, Business, or related field preferred
  • Experience developing workflows, dashboards, and NetSuite customizations
  • Strong understanding of retail business systems and operational processes
  • Experience partnering with Finance and/or Product teams from a technical perspective
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Solutions-oriented with strong attention to detail
  • Strong sense of ownership and accountability
  • Collaborative and cross-functional mindset
  • Proactive and adaptable in a fast-paced environment
  • Strong problem-solving and process-improvement focus
  • Team player with a “do what it takes” attitude

Responsibilities

  • Serve as a key support resource for NetSuite, including upgrades, enhancements, and platform maintenance
  • Gather and document business, user, and system requirements across teams
  • Build and maintain documentation for technical processes and workflows
  • Support business readiness activities including testing, rollout, training, and ongoing support
  • Develop, test, and deploy NetSuite customizations and functionality enhancements
  • Support software and hardware integrations including Shopify, Joor, and SPS Commerce
  • Manage EDI vendor setup, testing, and ongoing support
  • Automate and improve internal reporting and dashboards
  • Support end users alongside third-party IT partners
  • Assist with onboarding and offboarding processes related to systems and access

Benefits

  • Health, dental, and vision benefits for eligible employees
  • 401(k) eligibility
  • Paid time off and company holidays
  • Employee discount
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