IT Systems Business Analyst

Costa Farms, LLC•Miami, FL

1d•Hybrid

About The Position

The IT Systems Business Analyst (BA) works closely with Business Process Owners (BPO), Subject Matter Experts (SME) and Developers improving business processes, software functionality, testing, implementation, documentation, and training. Lead requirements gathering, analysis and testing. Translate business requirements into application requirements. Support SME’s and Users with troubleshooting. The BA must be able to work effectively within diverse teams conducting interviews and workshops, as well as manage multiple projects in a fast-paced dynamic environment.

Requirements

Knowledge in SQL querying and of relational databases.
Functional and configuration experience with at least one ERP application: Sage X3 (a plus), SAP, JD Edwards, Oracle, Peoplesoft.
Application implementation experience.
Knowledge and experience with BA standards and tools such as those found in Business Analysis Body of Knowledge (BABOK).
Familiar with Agile principles.
Familiar with Project Management principles.
Teamwork and leadership skills, proactive attitude, people oriented.
High level of proficiency with general end user tools – Microsoft Office Suite.
Competent in Word, Excel, and Outlook, with Visio competency a plus.

Nice To Haves

IIBA Certification (a plus).
Bilingual – proficient in Spanish is preferred, but not required.
PM Certification (a plus).
Lean manufacturing knowledge and experience (a plus).
Power BI (a plus).

Responsibilities

Evaluate requirements and processes for areas of improvement and standardization, centered around Farm Operations.
Lead or work closely with a Project Manager and BPO to define and document project scope, objectives, deliverables, milestones, and action plans.
Gather and document business requirements for system improvements and enhancements.
Translate business requirements into functional requirements.
Analyze data for troubleshooting and decision making of system changes.
Analyze business needs and recommend solutions.
Participate in solution design and integrations with other systems.
Comply with Project and Change management policies, procedures, and documentation.
Facilitate effective communication among departments to deliver end-to-end solutions.
Develop an understanding of business processes across multiple disciplines.
Develop test scenarios and cases, and lead UAT.
Make system configuration changes to achieve operational outcomes.
Timely troubleshoot and resolve issues.
Be a change agent to ensure continuous improvement and evolution of the IT function to support the enterprise transformation.
Stay up to date with latest initiatives in IT advancements and process change control in reference to modernizing and standardizing.