IT Business Systems Analyst
About The Position
Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life. Our diverse portfolio spans diagnostics, medical devices, nutritionals, and branded generic medicines, serving people in over 160 countries. This role is for an SAP Business Systems Analyst focused on Order-to-Cash and Supply Chain processes within our SAP platforms. You will be instrumental in solution design, configuration, and testing for Sales, Distribution, Logistics Execution, and Materials Management. This position requires close collaboration with various IT and business stakeholders across Sales, Customer Service, Supply Chain, Logistics, Finance (AR), and IT Integration teams. A key aspect of this role involves supporting our ERP Upgrade roadmap, including brownfield/greenfield transitions, fit-to-standard design, and ensuring consistent global ERP platform designs.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Management, Supply Chain Management, Logistics / Operations Management, Finance/Accounting.
- 0-2 years of experience in an IT-related field.
- Basic understanding of Order to Cash, Supply Chain & logistics, and Inventory Concepts.
- Strong Analytical & Problem-Solving Ability.
- Comfort with learning ERP systems (various versions of SAP and required technical aspects).
- Understanding of how tables, master data, and configuration relate conceptually.
- Strong Documentation & Communication Skills – able to document business and technical requirements, test scripts, and training materials.
Nice To Haves
- SAP Learning Hub coursework.
- Exposure to S/4HANA (Fiori, BP, AATP concepts).
- Internship in IT, supply chain, or business systems.
- Academic projects involving ERP.
- Experience managing within large SAP implementations strongly preferred.
Responsibilities
- Function as part of the functional team for Order-to-Cash (OTC) processes, including sales orders, pricing, deliveries, shipping, billing, credit, and returns.
- Support Supply Chain processes, covering procurement touchpoints, inventory, logistics execution, warehouse operations, and Available-to-Promise (ATP).
- Drive fit-to-standard analysis, identify gaps, and design WRICEF (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms) for ERP programs.
- Translate business requirements into functional specifications and collaborate with ABAP/Integration teams for build using various integration methodologies.
- Configure various SAP modules, including Sales and Distribution, pricing, credit management, billing, tax, Logistics (delivery, picking, packing, PGI), shipping, and transportation basics.
- Author and execute System Integration Testing (SIT) and User Acceptance Testing (UAT) scripts, manage defects, and oversee regression testing across releases.
- Coordinate data migration activities (customers, materials, pricing, open orders/deliveries/billing), cutover plans, and go-live readiness.
- Maintain process documentation, configuration runbooks, functional specifications, and training materials.
- Adhere to Abbott's formal System Lifecycle (SLC) process.
- Communicate project progress through project reports to provide timely and accurate status updates and decision support to Executive Management, IT Senior Management, business sponsors, and the project team.
Benefits
- Career development with an international company.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement.
- The Freedom 2 Save student debt program.
- FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- Company recognized as a great place to work in dozens of countries worldwide.
- Named one of the most admired companies in the world by Fortune.
- Recognized as one of the best big companies to work for.
- Recognized as the best place to work for diversity, working mothers, female executives, and scientists.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
