IT Business Systems Analyst - Sales Focus

Columbia Distributing•Kent, WA

14d•Onsite

About The Position

The IT Business Systems Analyst (BSA) partners with Sales and Pricing teams to drive smarter decision-making, streamline processes, and enhance the systems that power revenue growth. This role plays a critical part in translating business needs into scalable technology solutions, improving efficiency, and enabling data-driven sales execution across the organization.

Requirements

Minimum 3 years: Experience working as a business analyst, similar role or alternatively relevant Columbia distributing experience as a super-user in targeted area of responsibility.
Proficiency with Microsoft Office tools, including Word, Outlook, Visio and Excel.
Strong communication, interpersonal, and organizational skills.
Excellent problem solving, decision making and analytical skills to meet evolving business needs.
Results oriented, ability to work independently, and work cross functionally in a fast-paced environment.
Ability to work within a team, both as a leader and contributor.

Nice To Haves

Lean, six sigma, and/or project management experience preferred.
Experience with sales applications (CRM, Salesforce, Hubspot or similar systems) preferred.
Pricing system experience desired.
Experience with ERP software (VIP, SAP, Dynamics, Oracle, or similar etc.) preferred.

Responsibilities

Lead requirements gathering sessions and translate business needs into clear, actionable solutions.
Develop comprehensive Functional and Technical Business Requirement Documents, process diagrams, business cases and other artifacts.
Analyzing current business processes to identify inefficiencies and gaps; provide actionable recommendations for improvements utilizing both existing and emerging technologies.
Serve as the primary point of contact for Sales and Pricing applications, ensuring reliability, usability, and continuous improvement.
Proficient in Columbia Distributing’s business processes and applications within an area of expertise (e.g., Financials, Operations, Sales).
Own testing strategy and defect resolution to ensure high-quality system delivery.
Maintaining awareness of vendor plans and the potential impact of those plans on current system functionality.
Maintain, socialize, and drive the software and process roadmap for assigned area of responsibility.
Participate in on-call rotation to provide 24/7 business support.
Collaborate regularly with super-users.