IT Business Systems Analyst - Web Solutions

State of Nebraska•Lincoln, NE

1d•Onsite

About The Position

The Nebraska Department of Health and Human Services' Division is looking for IT Business Systems Analysts to provide support for the DHHS Web Solution Applications team. This position will act as a liaison between business users and IT technical developers of large system applications, facilitating new and enhanced system development. The Business Analyst may be responsible for identifying business needs from customers and gathering requirements, creating BRS documents from the requirements, designing new applications (including the look and feel along with workflow processes), and organizing and prioritizing project workloads within the team. This is a full-time/permanent on-site role in Lincoln, Nebraska. Not eligible to be a contracted position. The Nebraska Department of Health and Human Services does not sponsor or transfer non-immigrant work visas for this position and does not accept STEM OPT (Form i-983) at any time.

Requirements

Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.
Strong interpersonal and analytical skills.
Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences.
Strong verbal/written communication, and presentation skills.
Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements.
Effectively communicate with internal and external clients, peers, and management.
Self-motivated / self-starter with the ability to work individually.
Strong organization, planning, problem-solving, and decision-making skills.
Ability to multi-task with changing priorities and requirements.
Experience in a fast-paced collaborative team environment.
The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.
Experience in meeting facilitation / information gathering / research exploration and problem resolution.

Nice To Haves

Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field.
5+ years working as a business/solutions analyst.
Experience in full scale web design and development for internal and public facing applications.
Understanding of SDLC methodologies.
Knowledge of Clarity, Workfront and JIRA.
Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint).
Experience working with DHHS systems.

Responsibilities

Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements.
Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers.
Recommend and implement strategies to enhance website functionality, user experience, and overall performance.
Propose and design technical web applications, including website structure, features, and user flows, to meet business needs.
Design reports and dashboards to meet business leader’s needs.
Act as a liaison between application developers, business users, and vendors to analyze and design new or improved systems functionality.
Research, analyze and communicate existing business processes to business users.
Work with technical architects to propose sound technical solutions to business users.
Responsible for creating and executing detailed system test cases to validate that all requirements have been met.
Responsible for creating and maintaining system and training documentation.
Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues.