IT Business Systems Analyst Senior (JC)

Maricopa County•Phoenix, AZ

1d•$67,500 - $130,000

About The Position

The IT Business Systems Analyst Senior serves as a liaison between management, users, and technical professionals. The role analyzes judicial and business processes, identifies opportunities for process changes and improvements, and develops and recommends solutions. Senior-level assignments are more complex and require considerable independent discretion and judgment. The position is with the Superior Court of the Judicial Branch of Arizona in Maricopa County. Applicants must reside in Arizona or be willing to relocate there by the time of hire. Visa sponsorship is not available. The role may provide technical assistance to system users, and assignments may be reassigned to other Judicial Branch facilities in Maricopa County based on departmental needs.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
Three years of business analyst experience or experience working with data and creating reports from data sets; an equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis.
Knowledge of collecting and analyzing business requirements.
Knowledge of evaluating data gathered through task analysis, business processes, surveys, and workshops.
Knowledge of court case management systems or similar systems.
Knowledge of Agile development.
Skill in creating business process documentation to communicate process improvement opportunities.
Skill in manipulating software to design and create documents.
Skill in writing business communications and technical software requirements design documents.
Skill in change management initiatives.
Ability to communicate information and ideas verbally and in writing, and to relate appropriately to business staff, technical staff, and end users.
Ability to work on small- and medium-scale projects.
Ability to think critically, analyze data, and recommend creative solutions to business problems.
Ability to communicate clearly, perceive details of nearby objects, and maintain physical positions such as sitting, standing, or walking for extended periods.
Ability to use hands for tasks such as typing, handling objects, or operating tools, and to reach with hands and arms.
Occasionally move or lift objects weighing up to 20 pounds; reasonable accommodation may be made.

Nice To Haves

Knowledge of test-driven development.
Project management experience.
Experience using AI productivity tools such as Microsoft Copilot, ChatGPT, and other large language models to accelerate requirements analysis, documentation, and stakeholder communication.
Hands-on Agile/Scrum experience, including sprint planning, backlog refinement, daily stand-ups, and retrospectives.
Experience collaborating with Product Owners and cross-functional Scrum teams to deliver iterative value.
Excellent written and verbal communication skills.

Responsibilities

Mentor business analysts and provide technical guidance on complex business analysis.
Drive complex business analysis initiatives from discovery through implementation.
Gather user requirements and write user stories.
Communicate with high-level customers.
Lead discussions and collaborate with management and system users to understand and evaluate judicial or business processes.
Gather requirements for functionality, create epics and user stories, and analyze the impact of changes.
Provide suggestions to the development team during product development to meet client business needs.
Conduct judicial or business process analysis and needs assessments independently, and recommend process or system changes.
Troubleshoot problems in liaison with other departments, divisions, and organizations, and recommend solutions.
Analyze feasibility and develop requirements for new systems or enhancements to existing systems so system designs meet user needs.
Manage change requests and backlog items related to project plans, meet deadlines, and drive projects to completion within agreed time and budget.
Work with programming and systems employee groups as needed to develop, test, and implement solutions or system modifications.
Gather and format information to create management or other reports as needed.
Develop, administer, and publish an open list of projects, problems, and assigned tasks.
Use and specify tools to create project diagrams, flowcharts, written specifications, and wireframe designs.
Participate in or provide end-user training, translating technical and functional terms into language users can understand.
Provide technical assistance to system users as needed.