IT Business Systems Analyst Senior/Lead

J.B. Hunt Transport Services, Inc.•Phoenix, AZ

23h•Hybrid

About The Position

Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire. Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may offer a hybrid (telework, remote) schedule, depending on the needs of the Judicial Branch. The Judicial Branch is unable to provide visa sponsorship (i.e. H-1B visa etc.). The IT Business Systems Analyst Senior/Lead will be part of the Data Integrity & Analytics (DIA) Department and acts as the liaison between management, users, and technical professionals. The Business Systems Analyst Senior/Lead position queries data from court databases, creates and distributes data reports, provides functional analysis of judicial and business processes used to conduct operations, and is responsible for the identification, development, and recommendation of business process changes and improvements. This position would be part of the DIA team that supports the Superior Court. The Data Integrity and Analytics Department objectively and creatively communicates data analytics in a straightforward manner to all audiences, supports policy and decision-making by assessing case flow processing, fairness, and access to justice for the public, and other data-driven needs. The DIA helps the Judicial Branch enhance services, promote trust, and govern its own affairs. The DIA uses resourcefulness and data analytic knowledge to measure and help improve the process, results, efficiency, quality, effectiveness, program outcomes, policy outcomes, and outputs of the Judicial Branch every day. The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair, and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidence-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative, and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law... every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Requirements

Bachelor's degree in Computer Science, Information Systems or a related field
Three (3) years of business analyst experience, or experience working with data and creating reports from data sets
An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis.
Knowledge of the principles of collection and analysis of business requirements
Knowledge of the principles of evaluating data collected through task analysis, business processes, surveys, and workshops
Knowledge of case management systems
Skill in creating business process documentation to communicate process improvement opportunities
Skill in using software to design and create documents
Skill in writing business communications
Skill in creating technical software requirement design documents
Ability to communicate information and ideas, both verbally and in writing
Ability to relate on the appropriate level to business staff, technical staff, and end users
Ability to lead complex projects and handle ad hoc requests simultaneously
Ability to think critically and analyze data to recommend creative solutions to business problems

Nice To Haves

Direct experience in a court environment
Experience in SQL, SQL Server Management Studios, SQL Server Reporting Services, Crystal Reports, or MS Access.
Knowledge of test-driven development
Project management experience

Responsibilities

Query data and provide reports that are used for data quality, routine statistics, and ad hoc projects.
Manage complex projects and communicate with high-level customers.
Responsible for the review of the quality of reports to ensure the data that is being provided meets the needs of the department.
Reviewing and updating codes for reports to ensure that they incorporate changes made to business requirements, department needs, and data enhancements.
Work closely with developers to ensure that changes made in the testing environment translate correctly to production.
Meet and collaborate with management and system users to understand and evaluate business processes to develop reports and data sets.
Gather and format information to create reports and data sets for management or other purposes as needed.
Gather requirements for functionality and analyze the impact of proposed changes to databases and reports.
Independently conduct judicial or business process analysis and needs assessments and provide corresponding recommendations for process and/or system changes.
Troubleshoot report problems with other divisions, departments, and organizations and recommend solutions.
Analyze the feasibility of and develop requirements for new reporting systems or enhancements to existing systems to ensure the system design fits the needs of the users.
As needed, work closely with programming and department employee groups to develop, test, and implement solutions or system modifications.
Develop, administer, and publish an open list of projects, problems, and assigned tasks.
Participate in or provide end-user training, interpreting, and translating functional technical terms to make them understandable to the end user.
May provide technical assistance to system users.
May mentor and lead business analysts to provide guidance and oversight on their assigned projects.
May provide suggestions to the development team during the development stage of the product to meet the client’s business needs.
May use and specify tools to create project diagrams, flowcharts, and written specifications, including wireframe design.