IT Business Systems Analyst II (Medicare/Medicaid) - CGS Administrators, LLC

BlueCross BlueShield of South Carolina•Nashville, TN

2d•Onsite

About The Position

This is an onsite full-time position located at 26 Century Blvd., Ste. ST610 Nashville, TN 37214-3685. CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. The position defines customer needs in technical and business contexts, ensuring proposed technical and business solutions meet customer objectives. It also provides guidance with planning and prioritization of business support-related activities in a fast-paced, high demand environment that frequently requires action and response 24x7 to support technical business needs.

Requirements

Bachelor's degree
4 years of IT business analysis experience.
Microsoft Office.

Nice To Haves

Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience OR 8 total years required work experience.
Proficiency in Visio and Excel.
Agile and Waterfall methodology experience.
Demonstrated IT Business Analysis experience within the Healthcare domain, with a preference for Medicare and/or Medicaid systems.
Two or more active professional certifications: PMP certification, CBAP certification, and/or SAFe Scaled Agile Certification
Experience supporting or integrating Automated Processing Systems (API).
Familiarity with AWS and/or Cloud-based platforms and services.
Experience with Electronic Data Systems, including Electronic Medical Records (EMR) solutions.
Exposure to AI tools or solutions, particularly in process automation, analytics, or decision support.

Responsibilities

Elicit and document user requirements to meet a business objective.
Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
Guide both technical and customer departments in the development of the systems that support the business solution.
Facilitate the transfer of knowledge about the direction of the business units to others who support them.
Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
Provide input on the business direction for system changes.
Validate the business need for solutions to business problems and process improvements.
Assist in the development and documentation of training materials.
Mentor or train less experienced staff.