IT Business Partner, eMobility Operations

Stefanini Group•Wendell, NC

6d•Hybrid

About The Position

Stefanini Group is hiring! Stefanini is looking for IT Business Partner, eMobility Operations in Wendell, NC (Hybrid). This position will serve as the primary IT partner for local eMobility leadership while supporting network infrastructure, production hardware, shop-floor technology, endpoint services, cybersecurity coordination, and business continuity. The role will work closely with Siemens eMobility / Heliox business stakeholders, the global eMobility IT organization, US Smart Infrastructure IT, Siemens IT providers, vendors, and managed service partners.

Requirements

Serve as the primary IT point of contact for Siemens eMobility / Heliox leadership at the Knightdale facility and Atlanta headquarters.
Partner with business leaders to understand priorities, manage IT demand, and align local needs with Siemens IT standards.
Develop short-, mid-, and long-term IT roadmaps for site growth, production readiness, digitization, infrastructure, cyber security, and business continuity.
Support IT budget planning, forecasting, cost transparency, service consumption tracking, and cost optimization.
Manage IT projects and demands from intake through execution, including scoping, requirements, prioritization, provider coordination, and status communication.
Translate technical topics into clear business language for operational and leadership stakeholders.
Coordinate with global eMobility IT, US Smart Infrastructure IT, cybersecurity, infrastructure, workplace services, application teams, vendors, and MSPs.
Provide onsite IT/OT support for office, engineering, warehouse, production, test, service, and shop-floor environments.
Support network infrastructure across Knightdale and Atlanta, including connectivity, switching, routing, wireless, VPN, firewalls, and escalation to network providers.
Support production hardware and shop-floor devices, including industrial PCs, manufacturing workstations, scanners, label printers, shared workstations, displays, and other operations-critical endpoints.
Support local infrastructure such as file shares, servers, application dependencies, hybrid cloud components, and site-specific systems as needed.
Maintain accurate documentation for assets, infrastructure, support processes, escalation paths, and site operating procedures.
Support cyber security, vulnerability remediation, access governance, patch compliance, audit readiness, and incident escalation.
Participate in planned maintenance, incident response, and occasional non-standard-hours support when business needs require.

Responsibilities

Serving as the primary IT point of contact for Siemens eMobility / Heliox leadership at the Knightdale facility and Atlanta headquarters.
Partnering with business leaders to understand priorities, manage IT demand, and align local needs with Siemens IT standards.
Developing short-, mid-, and long-term IT roadmaps for site growth, production readiness, digitalization, infrastructure, cybersecurity, and business continuity.
Supporting IT budget planning, forecasting, cost transparency, service consumption tracking, and cost optimization.
Managing IT projects and demands from intake through execution, including scoping, requirements, prioritization, provider coordination, and status communication.
Translating technical topics into clear business language for operational and leadership stakeholders.
Coordinating with global eMobility IT, US Smart Infrastructure IT, cybersecurity, infrastructure, workplace services, application teams, vendors, and MSPs.
Providing onsite IT/OT support for office, engineering, warehouse, production, test, service, and shop-floor environments.
Supporting network infrastructure across Knightdale and Atlanta, including connectivity, switching, routing, wireless, VPN, firewalls, and escalation to network providers.
Supporting production hardware and shop-floor devices, including industrial PCs, manufacturing workstations, scanners, label printers, shared workstations, displays, and other operations-critical endpoints.
Supporting local infrastructure such as file shares, servers, application dependencies, hybrid cloud components, and site-specific systems as needed.
Maintaining accurate documentation for assets, infrastructure, support processes, escalation paths, and site operating procedures.
Supporting cybersecurity, vulnerability remediation, access governance, patch compliance, audit readiness, and incident escalation.
Participating in planned maintenance, incident response, and occasional non-standard-hours support when business needs require.