IT Business Analyst - Journey
About The Position
The Department of Natural Resources (DNR) has an exciting opportunity within the Information Technology Division. DNR is looking for an experienced IT Business Analyst who enjoys working with people, solving complex problems, and improving enterprise systems that support our agency’s statewide mission. In this journey-level role, you will collaborate with business partners, project managers, and developers to analyze business processes, document requirements, design workflows, and help deliver reliable, user-focused technology solutions. This is an opportunity to influence high-visibility IT projects with real operational impact, all while working in a collaborative environment that values innovation, equity, and continuous improvement.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or other related field AND four (4) years of relevant Information Technology experience; OR an equivalent combination of education, training, and professional experience that demonstrates the required knowledge, skills, and abilities.
- Experience completing projects successfully as an IT Business Analyst and understanding industry standard project management principles and practices.
- Experience performing the following functions: Consulting, analyzing, designing, programming, installing and /or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment.
- Leading business analysis for IT projects.
- Providing customer or technical support in information technology.
- Accustomed to using traditional BA and office productivity tools at a professional level: MS Project, Excel, Word, Visio, and PowerPoint.
- Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
- Collaborate with technical and non-technical staff on a project team.
- Adapt to shifting priorities, demands, and timelines while problem-solving
- Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
- Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and ensure requests are followed.
Nice To Haves
- Certification in Business Analysis or Project Management.
- Knowledgeable in Agile Methodology.
- Knowledgeable in LEAN management principles.
- Public sector information technology management experience.
Responsibilities
- Facilitate requirements gathering and documentation for agency-wide IT projects.
- Build strong working relationships with SMEs and technical teams to ensure solutions meet user needs.
- Analyze and improve business processes and workflows.
- Create clear BA artifacts such as functional specs, data flow diagrams, process maps, and user stories.
- Track requirements through development and QA to ensure compliance and solution accuracy.
- Support project managers with communication, change analysis, and issue resolution.
- Conduct research and provide recommendations that guide project and system design.
Benefits
- Commitment to organizational health and wellness
- Work/life balance
- DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
- Statewide Employee Business Resource Groups
- Leadership that empowers and supports employees
- Professional development opportunities
- Educational and career development aid
- Public Service Loan Forgiveness Eligibility
- Opportunities to participate in wildland fire suppression assignments
- A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
