IT Business Analyst

American Packaging Corporation•Churchville, NY

21h•Hybrid

About The Position

The IT Business Analyst provides cross-functional domain knowledge with a primary focus on manufacturing and finance processes. The IT Business Analyst works closely with subject matter experts and application developers to gather and document solutions requirements, document functional solutions, map and gap requirements to standard system functionality, and assist with end-to-end testing. The APC ERP solution will be a key concentration area for the IT Business Analyst. A continuous development mindset or experience with Lean Six Sigma is a strong plus.

Requirements

Industry experience with a bachelor’s degree in any field and demonstrated success as a business analyst or process engineer.
Experience with ERP, Workfront, Salesforce, LinkSquares, Business Central and/or software solutions preferred.
Very strong verbal, written and interpersonal communication skills, including the ability to communicate effectively across all levels of the organization.
Demonstrated experience with process mapping in any software solution.
Ability to interact with company personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives.
Strong understanding of the business impact of IT tools, technologies, and policies.
Bachelor’s degree (B.S.) or equivalent from four-year college; with one-year related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Experience with EFI Radius an exceptional plus.
Lean Six Sigma certification a strong plus.
A continuous development mindset or experience with Lean Six Sigma is a strong plus.

Responsibilities

Collaborating with technical and non-technical team members to scope technology initiatives.
An ability to effectively communicate a consistent, audience-appropriate, multi-mode message with teammates.
Lead design sessions to prototype, wireframe, or process map new systems to enhancing business processes, operations, and information data flow.
Lead functional configuration of the APC ERP system Radius in conjunction with the software provider.
Participate in end-to-end testing of software solutions.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
An ability to build strong customer relationships with a focus customer-centric solution delivery.
Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
A passion to consistently achieve results, even under tough circumstances.
Making sense of, simplifying complex, and providing options to effectively solve solving technology problems.
Proficient knowledge in modern office productivity, communication, and collaboration toolsets with a focus on Microsoft tools.
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.