IT Business Analyst – Apptio TBM

Advocate Health • Milwaukee, WI

2d • $36 - $53 • Remote

About The Position

The IT Business Analyst supports Apptio Cost Transparency, Planning, TBM Studio, and related Technology Business Management (TBM) capabilities through configuration, maintenance, enhancements, issue resolution, data management, and quality controls. The role also supports benchmarking and survey management by collecting, validating, analyzing, and submitting benchmark and survey data for leadership reporting and decision-making.

Working with IT consultancy teams, business units, stakeholders, subject-matter experts, and technical resources, the analyst develops business cases and requirements for technology-related problems. The role defines functional requirements, maps complex business processes and system workflows, and applies IT and business knowledge to help solve business problems. It may also support business relationship management, business strategy and planning, and portfolio and demand management.

The analyst maintains productive relationships across IT, business functions, and external partners; documents processes and shares knowledge; supports platform enablement and consistent use of TBM and Apptio practices; and may mentor junior team members and delegate tasks. This is a fully remote, full-time role scheduled Monday through Friday for 40 hours per week. Remote work is restricted to the listed eligible states, and relocation or visa sponsorship or transfer is not available.

Requirements

• Bachelor's degree in Information Technology or a related field.
• Typically, 3 years of experience in information systems, including business applications analysis.
• Hands-on experience configuring and developing models in Apptio Technology Business Management (TBM) Studio.
• Working knowledge of TBM principles and ability to support Apptio configuration and solution design activities.
• Demonstrated TBM and Apptio experience, including support for configuration, cost transparency, planning, reporting, and related financial management activities.
• Ability to interpret, compare, and summarize benchmark and survey results, including external industry benchmarks and organizational survey submissions.
• Strong written and oral communication skills and ability to work across the organization, from individual contributors to senior management.
• Ability to understand business direction and goals and their potential implications for supporting IT systems.
• Attention to detail in developing functional requirements, risk assessments, cost estimates, and plans, and tracking approved project delivery.
• Ability to write effective presentations and documentation and transfer knowledge to project teams in a timely manner.
• Ability to share knowledge, document processes, support platform enablement, and help others apply TBM and Apptio best practices consistently.
• Ability to juggle multiple tasks and deadlines while staying current with technologies and business processes.
• Strong judgment and creativity in analyzing and solving unusual, complex, or ambiguous problems.
• Ability to analyze and resolve moderately complex problems and escalate highly complex or ambiguous issues as appropriate.
• Position may require travel and exposure to road and weather hazards; the role is also exposed to a normal office environment and requires operating all equipment necessary to perform the job.
• Remote work is permitted only from the specified eligible states; remote work is not permitted from the listed restricted states or internationally.
• No relocation, visa sponsorship, or visa transfer is available for this position now or in the future.

Nice To Haves

• Ability to assess Apptio enhancements, AI insights, automation, and platform features for TBM process improvements.
• Preferred remote locations are Illinois, Wisconsin, North Carolina, and Georgia.

Responsibilities

• Support Apptio Cost Transparency, Planning, TBM Studio, and related TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, and quality controls.
• Support benchmarking and survey management, including collecting, validating, analyzing, and submitting benchmark and survey data for leadership reporting and decision-making.
• Work with IT consultancy and business units to develop and understand business cases and requirements for technology-related business problems.
• Conduct interviews with business stakeholders, subject-matter experts, and technical resources to define and construct functional requirements.
• Create user-friendly business process mappings of complex systems and workflows, showing interdependencies between entities.
• Apply IT and business knowledge to formulate requirements that address business problems.
• May assist with business relationship management, business strategy and planning, and portfolio and demand management.
• Maintain productive relationships with peers and management in IT and business functions, and with external partners.
• Document processes, transfer knowledge, support platform enablement, and help others apply TBM and Apptio best practices.
• May mentor junior team members and delegate tasks effectively.
• Track the delivery of approved projects and develop related functional requirements, risk assessments, cost estimates, and plans.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and the opportunity for annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level