IT Business Analyst - Senior (Internal Only)

State of Washington • Thurston County – Olympia, WA

5d • Hybrid

About The Position

This job opportunity is only open to OFM employees. Our physical office is in Olympia, WA. We offer flexible work schedules and locations. This is a hybrid position where most of the work allows teleworking. However, you must reside in the state of Washington and travel to in-person activities, meetings, and events as needed for business purposes. The Office of Financial Management (OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian. If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian! Advance your career within OFM by serving as the Agency Support Team (AST) Lead for the One Washington Workday implementation. In this strategic role, you will help prepare OFM's people, business processes, and technology for the Workday transition while supporting ongoing enterprise operations and continuous improvement. In addition, you will lead business analysis activities throughout the Software Development Lifecycle (SDLC), partnering with business and technical teams to define requirements, improve processes, and support the design, configuration, testing, and implementation of enterprise applications. As OFM's business analysis subject matter expert, you will provide strategic guidance, apply Agile practices, and collaborate with stakeholders to deliver technology solutions that strengthen business operations across the agency.

Requirements

• Proven leadership and expert ability to perform as a principal agency representative as the main point of contact for all project-related communications and activities.
• Excellent relationship-building skills across executives, technical staff, and end users.
• Experience managing stakeholder expectations, developing communications strategies, and providing organizational change support.
• Strong skills in performing as a liaison between business and technical staff; providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments, and visually documenting those processes.
• Ability to lead cross-functional, matrixed teams from multiple agencies and divisions.
• Setting expectations, resolving conflicts, assigning tasks, and maintaining accountability.
• Coaching, mentoring, and fostering collaboration among diverse teams.
• Proven communication skills with executives and governance bodies.
• Experience developing and delivering reports, presentations, and briefings to varied audiences.
• Business Analysis Expertise in performing business analysis functions including elicitation, tracking, and documentation of business and functional requirements.
• Ability to develop business process models, mockups, user stories, epics and acceptance criteria, use cases, test cases, training materials and provide training to customers
• Strong understanding of how business process and requirements evolve to produce clear and concise user stories and acceptance criteria(s).
• Expertise in Agile frameworks and methodologies such as SCRUM or Kanban.
• Experienced in various Agile roles such as Product Owner, SCRUM Master and SCRUM team member.
• SCRUM certification, such as Product Owner and/or SCRUM Master.
• Business Analysis certification.
• Proficiency and demonstrated knowledge of enterprise IT systems and their integration across platforms.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Proficiency in troubleshooting and resolving issues within a large-scale IT environment.
• Understanding business analysis best practices and data privacy standards.
• Expertise in the application/system development lifecycle, including the research, design, development, and testing of computer software for business customers.
• Demonstrate general understanding of software systems.
• Basic knowledge of servers, databases, and client and/or server-side technology.
• Understanding of business process system integration, legacy system decommissioning, and phased rollouts.
• Strong understanding of system interfaces, legacy system analysis, data conversion, middleware, and APIs.

Nice To Haves

• Eight (8) years of recent information technology related experience performing business analysis functions including: elicitation, tracking, and documentation of business and functional requirements; development of business process models, mock ups, user stories, epics and acceptance criteria, use cases, test cases, training materials and provide training to customers; performing as a liaison between business and technical staff; providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments and visually documenting those processes.
• Business Analyst experience can replace education on a year-to-year basis.
• At least two (4) years of direct experience in Agile frameworks and methodologies such as SCRUM or Kanban.
• Experienced in various Agile roles such as Product Owner, SCRUM Master and SCRUM team member.
• SCRUM certification, such as Product Owner and/or SCRUM Master.
• Business Analysis certification.
• Understanding of business processes impacted by Enterprise Resource Planning (ERP): HR, finance, budget, etc.
• Familiarity with data conversion, system integration, legacy system decommissioning, and phased rollouts.
• Strong understanding of system interfaces, legacy system analysis, data conversion, middleware, and APIs.

Responsibilities

• Lead OFM's Agency Support Team (AST) Activities
• Act as the lead agency AST representative for OFM enterprise applications within the One Washington initiative, designated as the main point of contact for all OneWA project-related communications and activities.
• Coordinate and complete readiness activities (people, process, and technology) in conjunction with the One Washington program team and agency leadership so that OFM is ready and prepared for One Washington.
• Proactively maintain transparency and vigilance over emerging risks and outline decisions that need to be made by creating business cases and making recommendations to upper-level management and stakeholders about how to best solve their business need/issue/opportunity, including options, risks, and impact on the systems.
• Provide lead project support and business analysis, ensuring OFM's technical readiness for Workday go-live, which includes agency legacy systems remediation, and integrations with legacy systems are developed and tested.
• Provide Business Analysis, project support, and maintenance for complex Enterprise applications used by agencies statewide for budgeting, accounting, and human resources.
• Perform the role of lead customer liaison for OFM's Enterprise application.
• Provide and participate in Continuous Process Improvement for the program, ITS division, and other agency-level process improvement efforts.

Benefits

• A culture that values and strives to advance diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed