IT Business Analyst - PLM

Mattel•El Segundo, CA

1d•$81,600 - $102,000•Hybrid

About The Position

The Opportunity: We are seeking a process-oriented Business Analyst to spearhead the Future State PLM transformation initiative. This role will be responsible for assessing current-state PLM processes, gathering cross-functional business requirements, and helping define the vision and roadmap for a scalable, future-ready PLM ecosystem. The Business Analyst will serve as a key liaison between business stakeholders and technical teams to ensure the new PLM solution aligns with enterprise objectives and supports end-to-end product lifecycle processes within CPG industry. The candidate must be willing to work on site 4 days a week in El Segundo, Mattel HQ, USA.

Requirements

Bachelor's degree in engineering, Information Systems, Supply Chain, or related discipline.
3+ years of experience in PLM systems analysis, implementation, and management.
Proven experience with any PLM systems, Windchill, Thing Worx, and CAD systems (e.g., Creo, Solidworks, Freeform, Artios Cad).
Strong background in business process analysis and system integration within the product development lifecycle.
Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
Ability to work effectively in a multicultural environment and manage teams across different time zones.

Nice To Haves

Experience with large-scale PLM transformation or system implementation programs within CPG industry.
Understanding digital thread, digital twin, or model-based enterprise concepts.
Exposure to Agile delivery models and tools (e.g., JIRA, Azure DevOps).
Excellent communication and stakeholder management skills across business and IT functions.

Responsibilities

Current State Assessment & Gap Analysis
Redesign of PLM processes to align with business objectives and technological advancements based on leading practices within CPG.
Develop and execute transformation roadmaps for the integration of FlexPLM, Windchill, ThingWorx, and 3rd party CAD systems.
Document and evaluate current PLM business processes, systems, and data flows across Engineering, Quality, Regulatory, Supply Chain, and Product Development teams.
Identify pain points, inefficiencies, and manual dependencies in the current state.
Conduct stakeholder discussion and workshops to capture business needs and priorities.
Future State Design & Roadmap
Work with functional leads to define future state business processes and operating models.
Develop business use cases, process flows, and capability maps to support future state definition.
Align future state capabilities with enterprise PLM vision, compliance needs, and digital transformation goals.
Requirements Management
Translate business needs into clear, testable functional and non-functional requirements for future PLM solutions.
Manage and maintain a structured backlog of business requirements, ensuring traceability through implementation.
Collaborate with PLM architects and vendors to ensure proposed solutions meet business expectations.
Testing & Validation
Support test planning, user acceptance testing (UAT), and validation activities for future state processes.
Partner with business users to verify that new capabilities are aligned to business needs and are fit for use.
Stakeholder Engagement & Change Readiness
Collaborate with project teams in the execution of PLM transformation initiatives, ensuring adherence to timelines.
Serve as the key business liaison between functional teams and IT/solution delivery teams.
Support organizational change management efforts through documentation, communication, and training support.
Provide input into migration, onboarding, and adoption plans for future state tools and processes.
Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues.
Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution.
Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements.