IT Business Analyst II

AmcorEvansville, IN
Remote

About The Position

The IT Business Analyst II acts as a bridge between IT and business stakeholders by understanding business problems and changing needs, assessing the business impact of problems/changes and translating them into an IT demand. Depending on the level and experience, it is expected that the IT Business Analyst II can lead/support strategic Amcor business initiatives through the execution of small/medium/large projects and intricate support activities for one or more functional areas.

Requirements

  • 3+ years of work experience in business process and/or IT
  • Experience in a global environment desirable
  • Knowledge in data structures and relationships
  • Ability to apply the SDLC process to successfully execute system changes
  • Fluency in English communication (spoken, written); other languages will be considered an advantage
  • Knowledge of a B2B and/or Manufacturing environment
  • Understanding of ITIL concepts preferred
  • Agility, sound judgment, independent thinking, follow-through, and initiative
  • Attention to detail with high level of accuracy with excellent analytical and problem-solving skills
  • Focus on continuous improvement in self and business processes
  • Effective communications skills
  • Ability to effectively work cross-functionally and able to demonstrate facilitation skills in a global environment
  • Good organizational skills and the ability to work well both independently and as a member of a team
  • Effectively demonstrate critical thinking skillsets
  • Ability to travel based upon project demands

Responsibilities

  • Partners with business stakeholders to continuously learn end-to-end business processes in the assigned area of focus to gain functional expertise
  • Works daily on software support issues
  • Develops an understanding of the foundation architecture diagrams for the supported system(s), including landscape management
  • Partners with business teams to plan and implement/lead projects
  • Mentor and develop expertise through delegation of activities, knowledge sharing, and process documentation review/adherence
  • Documents business requirements and translates them into functional requirements and IT solution designs
  • Works with development resources to confirm the requirement is being met
  • Build test plans, conduct component/integration testing and participates/supports on user acceptance tests
  • Assists with data conversion and data validation
  • Participates in go-live activities and post go-live support
  • Gains an understanding of the Software Development Life Cycle (SDLC) process and applies it when doing system modifications and associated documentation
  • Reviews solution with Solution Architects or IT Application Specialists and makes necessary adjustments before full deployment
  • Supports knowledge sharing and knowledge transfer to end users
  • Apply the Amcor Project Management Methodology with accountability for milestones while engaging and/or leading appropriate project team members (IT and Business).
  • Responsible for defining project requirements, project scope, timeline, resources, obtaining Business and IT agreement on these items prior to project start

Benefits

  • Medical, dental and vision plans
  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
  • Company-paid holidays starting at 8 days per year and may vary by location
  • Wellbeing program & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary annual bonus program (initial eligibility dependent upon hire date)
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