WS - IT AV Events & Support Technician 3

University of Pikeville • Pikeville, KY

49d • Hybrid

About The Position

Provide expert-level AV and IT support for both live events and classroom technology. Serve as a lead technician for high-profile, technically complex events and support day-to-day classroom technology operations.

Requirements

• Advanced experience in IT and AV support.
• Ability to troubleshoot and resolve complex AV issues in real time.
• Effective communication skills with faculty, staff, and event partners.
• Willingness to mentor and train junior staff.
• Ability to collaborate with a team.
• Professionalism, responsibility, and initiative.
• Adaptability to new technologies and engagement in learning opportunities.

Nice To Haves

• Proficiency in Word, Excel, Social Media & New Technology.
• Advanced AV skills.
• Leadership experience.
• Attention to detail.
• Willingness to learn new things.

Responsibilities

• Lead technical operations for high-profile events and classroom support, ensuring seamless AV/IT performance.
• Troubleshoot and resolve complex AV issues in real time across classrooms and event spaces.
• Communicate effectively with faculty, staff, and event partners to assess needs and deliver professional support.
• Mentor and train junior student staff, promoting growth in technical proficiency and workplace readiness.
• Collaborate with the AV/IT team to align daily operations with broader campus goals and service excellence.
• Model professionalism and leadership, setting a standard for service, responsibility, and initiative.
• Engage in continuous learning by adapting to new technologies and participating in development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed