IT Associate

Woodcraft Rangers•Los Angeles, CA

5d•$28 - $34•Onsite

About The Position

The IT Associate provides Tier 1 technical and operational support across Woodcraft Rangers’ network of program sites. Reporting to the Director of Information Technology, this role supports day-to-day IT operations, asset management, and logistics. The ideal candidate is service-oriented, detail-focused, and comfortable working both independently and collaboratively in a dynamic, field-based environment.

Requirements

1+ year of experience in IT support, logistics, inventory management, or a related field preferred.
Basic knowledge of hardware/software troubleshooting and IT support practices.
Strong organizational, problem-solving, and communication skills.
Proficiency with Microsoft Office and web-based systems.
Valid California Class C driver’s license and ability to travel locally on a regular basis.
Ability to lift and move equipment (up to 50 lbs).
Comfortable working in both office and field environments
Ability to comply with organizational health and safety policies applicable to in-person work.

Nice To Haves

Experience with asset management systems, inventory tools, or platforms such as Shopify or Sage is a plus.
Detail oriented, energetic, ambitious, proactive, and positive, with the ability to work both independently and collaboratively.
Multi-tasking and attention to detail must be strengths this individual possesses.
Comfortable to present and speak in front of staff and peers during in person training.

Responsibilities

Provide Tier 1 technical support, troubleshooting hardware and software issues and documenting requests and resolutions.
Install, maintain, test, and repair IT systems and equipment across 120+ program sites.
Maintain accurate inventory and asset records across internal systems and reporting platforms.
Conduct routine inventory audits and equipment checks across locations.
Support purchasing of approved equipment and supplies; track and reconcile expenses.
Coordinate logistics including receiving, storage, and distribution of equipment and materials.
Inspect incoming shipments, resolve discrepancies with vendors, and ensure quality standards.
Build and maintain vendor relationships to support cost efficiency and service quality.
Assist with development, documentation, and training of IT policies and procedures in collaboration with internal teams.
Support loss prevention protocols across headquarters and field locations.
Assist with event logistics, including equipment delivery, setup, and breakdown.
Operate and maintain organizational vehicles and equipment in a safe and compliant manner.
Prepare regular reports including asset tracking and inventory summaries.
Travel regularly to program sites across Los Angeles County and surrounding areas.
Perform other duties as assigned to support departmental and organizational needs