Sr. IT Associate

Dexter Career•Torrance, CA

3d•Onsite

About The Position

Magnetic Component Engineering (“MCE”), a subsidiary of Dexter Magnetic Technologies (“Dexter”), manufactures permanent magnets and magnetic assemblies made to demanding customer specification in the aerospace / defense, semiconductor equipment, medical, and industrial end markets. MCE is based in Torrance, CA and operates one 48,000 square foot facility with 85 employees. The IT Technician keeps the technology of the Company in good working order and accessible to employees. They also work closely with their team, ensuring each situation is thoroughly resolved and all components are in working order.

Requirements

Bachelor’s degree or equivalent experience in IT-related field such as computer science, technical support, and information technology.
5+ years of experience in computer networks solutions, operating systems, or other IT-related positions
Proficiency in programs such as Active Directory, Entra, Microsoft PowerShell, and Microsoft O365
Excellent written and verbal communication skills
Attention to detail
Strong analytical and troubleshooting skills
Time management and organizational skills

Nice To Haves

AA CompTIA A+ certification for computer technology preferred
Experience with ERP systems is a plus
Ability to work on projects/tasks

Responsibilities

Setup, install and maintain computing hardware
Install network hardware
Deploy and support software
Manage requests using helpdesk ticketing system
Ability to support multiple sites remotely
Repair and troubleshoot computer systems, mobile, and networking hardware in the IT repair lab
Configure and maintain logs of machine issues, errors, and repairs by scanning the barcode on every machine evaluated and serviced
Maintain an inventory of hardware and software used
Conduct hardware and software maintenance
Other duties or projects as assigned