IT Associate Director

Prince George's County Government • Largo, MD

3d • Onsite

About The Position

This is senior-level managerial and technical work directing the County’s enterprise technology infrastructure and operations. The incumbent oversees network administration, cloud-based services, telecommunications, data center operations, server and storage environments, end-user support services, and related technology platforms and services. The incumbent is responsible for ensuring that enterprise infrastructure is secure, reliable, scalable, resilient, and aligned with organizational priorities. Work includes developing infrastructure strategies, managing technology modernization initiatives, establishing technical standards, overseeing vendors and service providers, maintaining business continuity and disaster recovery capabilities, and ensuring the availability and performance of mission-critical technology services. The incumbent exercises considerable independent judgment and serves as a senior technical advisor to the Chief Information Officer (CIO), executive leadership, County agencies, and other stakeholders. Work is performed under the general direction of the CIO.

Requirements

• Bachelor’s Degree from an accredited college or university in Business Administration or field closely related to assignment/functional area.
• Five (5) years of progressively responsible experience in related functional area; with at least three (3) years of supervisory experience.
• An equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered; however, there is no substitution for the required supervisory experience.

Nice To Haves

• At least seven years of progressively responsible experience managing enterprise technology infrastructure, including three years in senior management or leadership capacity.
• Extensive experience overseeing large-scale network, server, storage, virtualization, backup, cloud, data center, telecommunications, and unified communications environments.
• Demonstrated experience developing enterprise infrastructure strategies, technology roadmaps, operating budgets, lifecycle replacement plans, and modernization initiatives.
• Demonstrated success maintaining the availability, reliability, security, scalability, and resilience of mission-critical technology services.
• Experience managing technical teams, including establishing performance expectations, evaluating performance, developing staff, and maintaining appropriate operational and on-call coverage.
• Experience managing technology budgets, contracts, procurements, licenses, vendors, service providers, and service-level agreements.
• Demonstrated ability to assess complex technology risks and provide clear, strategic recommendations to executive leadership and non-technical stakeholders.
• Experience leading complex, enterprise-wide technology projects involving multiple agencies, vendors, systems, and competing operational priorities.
• Experience supporting technology operations within a government, public-sector, or similarly complex and highly regulated organization.

Responsibilities

• Directs enterprise infrastructure operations, including servers, storage, virtualization, backups, maintenance, monitoring, upgrades, and incident response, to ensure reliable and secure technology services across County environments.
• Directs personnel, budgets, contracts, vendors, and operational resources to ensure accountability, effective service delivery, staff development, and continuous improvement across assigned teams.
• Develops enterprise infrastructure strategies, budgets, roadmaps, security and resilience plans, and advises executive leadership on technology risks, investments, performance, and operational priorities.
• Ensures infrastructure strategies and plans align with County priorities and approved technology standards.
• Remediates security vulnerabilities and audit findings within established risk-based timeframes.
• Directs cloud and data center operations, modernization, migrations, lifecycle planning, and infrastructure governance to ensure secure, reliable, and compliant enterprise technology services.
• Directs telecommunications and unified communications services, including voice, mobile, conferencing, carrier, and connectivity systems, to ensure reliable, cost-effective, and resilient communications across County operations.
• Performs other duties as assigned, consistent with the specifications for this position, including any work in OIT or for agencies or County Administration requiring OIT management involvement.
• Stays abreast of technology innovations and best practices.
• Stays informed of applicable Federal, State, and County governing policies and statutes.
• Attends training and development activities to increase knowledge and competencies.

Benefits

• The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior