IT Assistant - Part Time

Northville District Library • Northville Charter Township, MI

2d • Onsite

About The Position

The Northville District Library seeks an enthusiastic candidate who enjoys helping patrons with computers, networking and connected technologies to join our customer service oriented team. This is a part-time position with 10 to 25 hours per week, requiring some evening and weekend availability. The role involves assisting patrons and staff with technology, monitoring computer usage, providing basic maintenance for library technologies, managing study room usage, and assisting with digital conversion equipment.

Requirements

• Demonstrable aptitude in explaining the usage of technology resources and services.
• Strong familiarity with Windows, Apple, Android, Office, Google, and other popular computing and mobile technologies and environments.
• Understanding basic Internet functionality, including networking, Wi-Fi, browsers, HTML, and other basic Internet services.
• Excellent and engaging communication skills, including ability to adapt to a variety of age groups and experience levels to provide effective support and guidance.
• Patient, friendly, and approachable demeanor.
• Works well with others and able to prioritize.
• Applicants must be at least 17 years old (all hires under the age of 18 will be required to provide a valid Michigan work permit (CA-7) prior to their first day of work.

Nice To Haves

• Experience with Maker Space technologies is highly desirable.

Responsibilities

• Assist library patrons and staff via troubleshooting and answering questions ranging from simple to intermediate.
• Monitor the Library’s public computer usage and print control system from multiple sources, including mobile users and printing.
• Basic maintenance and usage assistance for using library technologies and services.
• Control Study Room Usage and track usage.
• Assist with use of Digital Conversion equipment (VCR, 8mm, MiniDV, reel to reel film, Audio formats, Slides, Pictures, etc.).
• Other work duties as assigned by supervisor or Librarian.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed