IT Assistant

Fort Myers Broadcasting Co • Fort Myers, FL

8d • Onsite

About The Position

Fort Myers Broadcasting Company is now seeking a full-time IT Assistant. As an IT Assistant, you will provide essential support to our IT department, ensuring the smooth operation of all our technological systems. You will work closely with the IT administrator and other departments to troubleshoot issues, implement solutions, and contribute to the overall efficiency and security of our IT infrastructure.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Prior experience in a similar IT support role preferred.
• Strong knowledge of computer hardware, operating systems, and software applications.
• Familiarity with network protocols, configurations, and troubleshooting techniques.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) a plus.

Responsibilities

• Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner.
• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Help manage and monitor network infrastructure, including routers, switches, and firewalls.
• Perform routine system updates and upgrades to ensure optimal performance and security.
• Assist in maintaining documentation of IT processes, procedures, and configurations.
• Collaborate with the IT administrator to identify areas for improvement and implement solutions.
• Provide training and support to users on IT-related topics as needed.

Benefits

• Health, Dental, Vision, and HSA (effective 1st of the month after 30 days; subject to plan terms)
• Company-paid life insurance and EAP; voluntary short-term disability
• PTO (accrual-based) and company-paid holidays
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level