IT Asset Specialist

Voltage ParkPuyallup, WA
Onsite

About The Position

We are seeking a detail-oriented and highly organized IT Asset Specialist to join our growing Data Center Operations team. This full-time role supports inventory control and asset lifecycle management across multiple data center locations. As an IT Asset Specialist, you will serve as the local authority for all on-site inventory, and an owner of systems, and reporting improvements— ensuring accuracy, compliance, and operational efficiency while helping expand best practices.

Requirements

  • Exceptional organizational skills and strong attention to detail
  • Experience using spreadsheets (Excel or Google Sheets) and familiarity with database systems.
  • Experience with ticketing systems and comfortable resolving ambiguous issues independently.
  • Basic computer component knowledge and strong communication skills in a technical environment.
  • Demonstrated ownership mindset for data integrity, system usage, and process.

Nice To Haves

  • Exposure to technical environments (IT, data centers)
  • Basic understanding of IT hardware and infrastructure
  • Familiarity with Jira ticketing system
  • Familiarity with Asset Panda

Responsibilities

  • Track all on-site assets, including inbound and outbound shipments; maintain accurate records within inventory systems.
  • Maintain accurate records within inventory systems. Contribute to systems, tooling, reporting insights or improve processes
  • Document full asset lifecycle (procurement → deployment → disposal) and own data integrity for asset records and system usage.
  • Conduct regular audits across multiple tracking systems; identify and implement process and reporting improvements.
  • Solve ambiguous/non-routine problems independently, escalating when necessary; drive root-cause fixes and follow-up actions.
  • Oversee maintenance, upgrades, decommissioning, and disposal with procedural compliance.
  • Create and maintain documentation for asset processes and procedures
  • Manage parts inventory (scan items in/out of parts lockers), perform routine audits, and run inventory usage reports.
  • Collaborate with internal teams to maintain appropriate stock levels
  • Coordinate RMAs with vendors and manage escalations to resolution.
  • Act as go-to expert/mentor for Asset related issues at location
  • Prepare sites for incoming shipments, inspect inbound packages, and log into inventory systems with accuracy.
  • Package and coordinate outbound shipments with delivery partners; maintain detailed shipping records and ensure successful deliveries.
  • Process and securely store incoming hardware with ownership of chain-of-custody documentation.
  • Manage physical and system access via internal data center portals
  • Approve vendor and third-party access requests
  • Coordinate with on-site vendors to ensure project completion
  • Handle RMA escalations and communicate with Operations teams
  • Partner closely with the IT Asset Manager, Data Center Technicians, and Site Manager to align on company-wide asset standards.
  • Ensure alignment with company-wide asset management standards and processes

Benefits

  • industry-leading benefits, perks, and equity
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