IT Asset Specialist

Voltage Park•Sterling, VA

2h•Onsite

About The Position

We are seeking a detail-oriented and highly organized IT Asset Specialist to join our growing Data Center Operations team. This full-time role supports inventory control and asset lifecycle management across multiple data center locations. As an IT Asset Specialist, you will serve as the local authority for all on-site inventory, and an owner of systems, and reporting improvements — ensuring accuracy, compliance, and operational efficiency while helping expand best practices.

Requirements

Exceptional organizational skills and strong attention to detail
Experience using spreadsheets (Excel or Google Sheets) and familiarity with database systems.
Experience with ticketing systems and comfortable resolving ambiguous issues independently.
Basic computer component knowledge and strong communication skills in a technical environment.
Demonstrated ownership mindset for data integrity, system usage, and process.

Nice To Haves

Exposure to technical environments (IT, data centers)
Basic understanding of IT hardware and infrastructure
Familiarity with Jira ticketing system
Familiarity with Asset Panda

Responsibilities

Track all on-site assets, including inbound and outbound shipments; maintain accurate records within inventory systems.
Maintain accurate records within inventory systems. Contribute to systems, tooling, reporting insights or improve processes
Document full asset lifecycle (procurement → deployment → disposal) and own data integrity for asset records and system usage.
Conduct regular audits across multiple tracking systems; identify and implement process and reporting improvements.
Solve ambiguous/non-routine problems independently, escalating when necessary; drive root-cause fixes and follow-up actions.
Oversee maintenance, upgrades, decommissioning, and disposal with procedural compliance.
Create and maintain documentation for asset processes and procedures
Manage parts inventory (scan items in/out of parts lockers), perform routine audits, and run inventory usage reports.
Collaborate with internal teams to maintain appropriate stock levels
Coordinate RMAs with vendors and manage escalations to resolution.
Act as go-to expert/mentor for Asset related issues at location
Prepare sites for incoming shipments, inspect inbound packages, and log into inventory systems with accuracy.
Package and coordinate outbound shipments with delivery partners; maintain detailed shipping records and ensure successful deliveries.
Process and securely store incoming hardware with ownership of chain-of-custody documentation.
Manage physical and system access via internal data center portals
Approve vendor and third-party access requests
Coordinate with on-site vendors to ensure project completion
Handle RMA escalations and communicate with Operations teams
Partner closely with the IT Asset Manager, Data Center Technicians, and Site Manager to align on company-wide asset standards.
Ensure alignment with company-wide asset management standards and processes