IT Asset Management Specialist

RCB Bank•Claremore, OK

1d•Onsite

About The Position

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

Requirements

High school diploma or GED
Minimum three (3) years of experience in asset management, inventory, or related roles
Proficiency in software licensing, asset management tools, and an understanding of hardware technologies
Knowledge includes, but is not limited to networks, servers, PCs, printers, Windows operating system, Microsoft Office Suite, and voice systems.
General understanding of gateways, routers, switches, and AS400 operations and thorough knowledge of the general hardware and software utilized within a business environment.
Ability to isolate problem sources and work with internal system operations, application development, and vendors to resolve problems.
Excellent written and verbal communication skills, with the ability to clearly communicate technical information to both technical and non-technical users.

Nice To Haves

Bachelor’s degree in computer science, information technology, or other related field
Previous IT experience in a banking environment
ITIL certification
Care about your community and have a desire to be involved.

Responsibilities

Manage RCB Bank’s IT software and hardware asset portfolio with respect to inventory control, risks, compliance, and performance objectives.
Respond to requests from end users, department heads, and management for specific software licensing and/or hardware information, following the workflow for approval.
Initiate equipment repair orders and propose replacement options for IT equipment; procure all IT assets and properly track inventory.
Manage and track the movement of all IT assets to and from inventory between locations.
Maintain and manage inventory levels and prepare/present IT health and asset reports to management, providing insight into trends and opportunities for improvement.
Manage the removal and destruction of obsolete IT equipment, including destruction recordkeeping.