IT Asset Management (IAM) Professional (25% onsite)

Info-Matrix CorporationMiddletown, PA
10dHybrid

About The Position

Info-Matrix Corporation is seeking an IT Asset Management Professional to join our team! The selected candidate will perform the following duties: · Complete research of procurement documents and SAP system for purchase history o PO and shopping cart numbers o Contract start end date o Vendor · Identify software entitlements that need to be created. Ensure to capture o Quantity of licenses o License type o License Metric o Costs o Coverage start and end dates · Identify product owner(s) · Review EULA for key data points that include, but are not limited to, cancelation timeframes and clarity of license metric. · Prepare ServiceNow lower environment with software entitlements and related contract for review · Schedule meeting with product owner(s) to review information captured · Update ServiceNow production environment with approved/reviewed software entitlements and associated contract

Requirements

  • Contract resources should have a minimum of 2–4 years of relevant experience supporting Software Asset Management (SAM) and IT Asset Management (ITAM) functions, with demonstrated experience in software onboarding, entitlement management, and contract analysis.
  • Hands -on experience with Software Asset Management (SAM) and IT Asset Management (ITAM) processes
  • Working knowledge of ServiceNow SAMPro, including software models, entitlements, contracts, and related records
  • Experience researching and validating procurement data from ERP systems (e.g., SAP), including purchase orders, shopping carts, and vendor information
  • Strong understanding of software licensing fundamentals, including license types, metrics, quantities, and coverage periods
  • Ability to review and interpret EULAs and software contracts to extract key licensing and contractual data points
  • Strong analytical, documentation, and data validation skills with attention to detail
  • Ability to work effectively with cross -functional stakeholders, including product owners, procurement, legal, and IT teams
  • Experience preparing data for review and approval prior to production deployment

Nice To Haves

  • Advanced or hands -on configuration experience within ServiceNow SAMPro (e.g., software models, normalization, reconciliation concepts)
  • Experience supporting large -scale or wave -based software onboarding initiatives
  • Familiarity with software compliance, audit readiness, and license optimization practices
  • Experience working with contract lifecycle management (CLM) processes or tools
  • Knowledge of enterprise software vendors and common licensing models (e.g., Microsoft, Oracle, SAP)
  • Experience working in regulated or complex enterprise environments

Responsibilities

  • Complete research of procurement documents and SAP system for purchase history
  • Identify software entitlements that need to be created.
  • Identify product owner(s)
  • Review EULA for key data points that include, but are not limited to, cancelation timeframes and clarity of license metric.
  • Prepare ServiceNow lower environment with software entitlements and related contract for review
  • Schedule meeting with product owner(s) to review information captured
  • Update ServiceNow production environment with approved/reviewed software entitlements and associated contract

Benefits

  • Customized Medical, Dental, and Vision Plans
  • Generous PTO & 11 paid holidays
  • Short -term and long -term disability, life insurance, and AD&D insurance.
  • 401(k) plan with company match
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