IT Applications Engineer

Blue Cross of IdahoMeridian, ID
Hybrid

About The Position

Our IT Applications Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure related to membership and billing. This position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH). For candidates outside of Idaho, there may be opportunity for fully remote work location within the Mountain West.

Requirements

  • Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years’ relevant work experience is equivalent to one-year college)
  • Applicable certification(s) as defined by the leader + 2 years additional experience
  • Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience
  • Minimum 1-2/+ years relevant technical, IT analyst, and/or IT engineering experience
  • Skills and abilities such as AI Tools, such as Claude
  • Working within Agile practice framework
  • Prior health insurance knowledge
  • Facets knowledge
  • ServiceNow experience
  • Jira experience
  • SQL experience

Responsibilities

  • Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
  • Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
  • Monitors application performance by anticipating and correcting operational issues before occurrence.
  • Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
  • Automates software deployment processes and develops automation tools.
  • Ensures the integrity of the builds and artifacts.
  • Creates test processes and procedures used to ensure that software operates within defined requirements.
  • Implements test plans, automation, and validation strategies.
  • Develops and maintains automated test scripts to reduce repetitive manual testing.
  • Participates in full development lifecycle including requirements analysis and design.
  • Writes technical specifications based on conceptual design and stated business requirements.
  • Supports, maintains, and documents software functionality.
  • Analyzes code to find causes of errors and revises programs.
  • May review solution performance and continually assess health of software, systems, and/or technologies.
  • Tracks and drives awareness to operational and technical risks.

Benefits

  • Paid time off
  • Paid holidays
  • Community service and self-care days
  • Medical/dental/vision/pharmacy insurance
  • 401(k) matching and non-contributory plan
  • Life insurance
  • Short and long term disability
  • Education reimbursement
  • Employee assistance plan (EAP)
  • Adoption assistance program
  • Paid family leave program
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