IT Application Development - Senior/Specialist

State of Washington • Thurston County – Olympia, WA

15h • Hybrid

About The Position

The Washington State Liquor and Cannabis Board (WSLCB) Information Technology Services Division (ITSD) is announcing an exciting opportunity for an IT Application Development - Senior/Specialist position located in Olympia, WA. This position is within the Salesforce Team, which serves to define business technical needs, design, develop, and maintain software solutions for WSLCB that are innovative, secure, and meet IT industry standards. The Salesforce team consists of the WSLCB’s Salesforce and ETL developers, system administrators, and business analysts. This Senior application/ETL developer reports to the Salesforce team supervisor and, under general direction. This is a senior Salesforce technical application, Azure integration, and data development position responsible for the design, development, enhancement, and maintenance of the agency’s Salesforce enterprise applications and all applications, including all inter-system and inter-agency interactions. The position is responsible for creating and ensuring the requirements and documentation standards within the Washington State Liquor and Cannabis Board (WSLCB) are adhered to. This position provides expert-level technical services by designing, testing, implementing, and maintaining multi-dimensional information systems used to issue licenses to produce, distribute, and sell beer, wine, spirits, vapor products, cannabis, and tobacco in the State of Washington; and tools to support compliance services including education, audits, investigations, and public records. These systems provide, manage, monitor, and assess data required to make informed decisions at enterprise, division, and business unit levels for large and highly complex development efforts consisting of multiple applications using various coding languages and integrations. This senior lead Salesforce and Azure integration developer will be responsible to lead development changes, coach, and mentor junior technicians within the LEEAD’s team. This position works with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems. In addition, this position provides leadership to development and administrative efforts of custom, PaaS configuration and development, COTS and SaaS integrations, application and data conversions, system upgrades and enhancements to existing solutions, strategic direction, solution roadmaps, and mentorship to design, build, and maintain secure Salesforce and Azure solutions. This position plans, defines the current and future enterprise architecture of software solutions, designs multiple sub-applications for solutions and integrations, coordinates, builds, documents, and administers enhancements and maintenance of applications and all inter-system and inter-agency interactions. This position includes the responsibilities of a database developer by taking business requirements to analyze and design, develop, test, normalize, install, and implement agency databases and data interfaces, including writing scripts for automated backups, replication, and ETL processes. The position must understand business problems and opportunities in the context of state and federal rules, requirements, and guidelines, and recommend innovative solutions that lead to strategic planning deliverables and enable the organization to achieve its goals. In the absence of other IT professionals during system changes, this position is required to elicit and document system requirements and acceptance criteria directly with their stakeholders, write test plans, test cases, train users on new software features, coordinate user acceptance testing, administer features of PaaS, and roll out deployments on a regular basis. If you have an interest in growing a new team and working with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems, we encourage you to apply to be a part of the WLSCB team! WSLCB provides a modern work environment and excellent benefits including: A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.) Paid Vacation, Leave, and Holidays Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB) Training and career development programs (including online courses and LinkedIn Learning) A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees Generous wellness program (we offer reimbursements for certain fitness related activities) Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work Free parking.

Requirements

• Seven (7) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.
• An Associate’s degree from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Five (5) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.
• A Bachelor’s degree or above from an accredited college or university in Computer Science, Data Science, Information Technology, Web Devolvement, or other closely related field AND Three (3) years of information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.
• Four (4) years of experience in standard Software Development Life Cycle while implementing enterprise principles, concepts, practices, and current industry standards as they relate to application development.
• Four (4) years of experience in integrating and interfacing PaaS, SaaS, and COTS solutions with different business systems.
• Four (4) years of experience in working in a Microsoft-based environment.
• Two (2) years of experience in leading a Salesforce application team on medium to large scale development efforts.

Nice To Haves

• Experience in Microsoft Azure adoption, governance, and administration.
• Experience in data governance and principles of data management and the data life cycle.
• Experience in collecting and evaluating information for impact analysis and documenting functional and non-functional requirements for RFIs, RFPs, solution design, and maintenance.
• Experience working in an environment where IT security best practices, policies, and procedures are required and audited, with having responsibility for enforcing and administering the policies and procedures.
• Two years of experience in human resource management principles, practices, procedures, as well as personnel engagement, development and accountability using facilitation and coaching techniques.

Responsibilities

• Develop detailed, comprehensive, and well-structured application architected designs to assure quality, efficient and secure complex software systems and databases for staff, other agencies, and the public to consume daily, weekly, monthly and yearly work.
• Develop complex, user intuitive, ADA compliance, and secure web user-interfaces which includes secure architecture design, coding, unit tests, function tests, system tests, and implementation.
• Architect application components, APIs and web services for re-usable code.
• Establish agency standard development tools and framework.
• Develop, review and approve code modification of fellow developers before migration into user acceptance testing and into production.
• Provide system analysis, consult, and support system failures of small to complex information systems independently.
• Plan, design, document, review and write code to create, enhance or fix application components.
• Using Cloud ETL services to build integration with Custom-Off the Shelf (COTS), Software-as-a-Service (SaaS) software, and Platform-as-a-Service(PaaS) services.
• Coordinate with COTS, PaaS, and SaaS vendors, application administrators and technical staff on defining technical integration, logging, reporting and security requirements, implementing, upgrades, enhancements and security patches.
• Verify and validate successful code migration and implementation including code review of Commercial off the Shelf (COTS) systems.
• Write code to enhance, improve logging, reporting and security of COTS, PaaS, and SaaS solutions.
• Use industry best practices to optimize custom and COTS/SaaS solutions and report data query performance.
• Optimize data models for PowerBI and write custom ETL solutions to extract transform data and load into WSLCB Salesforce system, and various interfaces for internal and external agency use.
• Stay current with new/emerging technologies and/or systems.
• Stay current with professional certifications as required by position.

Benefits

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Senior