IT and AI Administrative Assistant

YMCA of Southern Interior BC • Kelowna, BC

10d

About The Position

The YMCA of Southern Interior BC (SIBC) is a charitable association focused on building strong kids, strong families, and strong communities, serving over 30,000 individuals annually in health, fitness, recreation, childcare, day camping, employment, and community health. With an annual operating budget of $19 million, the association employs over 500 staff and 125 volunteers. This role is designed to provide significant support to the YMCA as a not-for-profit, community-based organization. Reporting to the Director, IT & Digital Transformation, and collaborating with the IT Coordinator, the IT and AI Administrative Assistant will develop a comprehensive skill set valuable for a future IT career. This position offers hands-on experience in IT support and AI policy development, contributing to the YMCA's technological advancement and operational efficiency. The student in this role will play a key part in advancing AI policy and usage, with potential for future employment opportunities within the organization.

Requirements

• Enrollment in studies for a degree or diploma in Information Technology or related field.
• Experience and strong working knowledge of Microsoft 365 tools and an interest in gaining experience with IT tools like Asana, Basecamp, and Trello.
• Excellent problem-solving skills and adaptability, with ability to prioritize and multi-task.
• Strong interpersonal and communication skills with capability and desire to work within a collaborative team and possess an interest in growing into other IT related roles.
• Eligibility that meets the Canada Summer Job Program requirements.
• Commitment to Mission, Vision, and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, and values of the YMCA of Southern Interior BC.
• Service Oriented: Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience. Creates action plans to resolve any service gap areas.
• Relationship Building and Collaboration: Builds positive interactions, listens attentively and communicates effectively to create an open communication environment. Share information, best practices, and resources with colleagues.
• Provide 3 references of a professional nature (ex. employer, supervisor, colleague, teacher, coach, etc.).
• Provide a satisfactory Criminal Record Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date.

Responsibilities

• Support the rollout of AI policies through documentation, communication materials, and staff training.
• Prepare reports related to IT support activities, system updates, and AI policy implementation.
• Collaborate with the IT Coordinator to research and develop AI policies while staying updated on AI trends.
• Assist in drafting, reviewing, and finalizing policy documents.
• Help design and implement strategies for rolling out AI policies through training sessions which will educate staff.
• Provide help desk support, basic IT training, troubleshooting hardware and software issues.
• Assist with installation, configuration, and maintenance of IT equipment.
• Support user account setup, access permissions, and basic system administration tasks.
• Monitor and maintain the network for smooth operations.
• Create and maintain IT documentation, procedures, and user guides.
• Support user account management and access permissions.
• Perform routine maintenance on IT equipment.
• Ensure systems are up-to-date with software updates and security patches.
• Support IT projects, including system upgrades.
• Monitor IT systems to support reliable and secure operations.
• Participate in project planning and execution.
• Assist with researching, drafting, and implementing organizational AI policies and procedures.

Benefits

• Excellent services and safety training throughout your YMCA career.
• Potential for future employment opportunities within the organization.
• The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Metis, and Inuit), and people of all sexual orientations and genders.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed