About The Position
Ernst & Young U.S. LLP is hiring an IT Analyst in Technology Consulting, Alliances and Platforms, focused on Policy/Billing integration within its Financial Services Office. The role provides technology consulting services to insurance clients, analyzing business requirements for alignment with technology architecture, infrastructure design, and technology selection to help clients design and implement solutions that improve efficiency and effectiveness. The position focuses on implementing Insurance Business Intelligence IT solutions, including upgrades, mobility, integration, infrastructure, and requirements definition. Services also include developing assessment frameworks for IT vendor sourcing, systems integration, and performance management solutions for planning and forecasting, analytics, and management reporting. The analyst manages and motivates teams of professionals, monitors progress to ensure quality client service, demonstrates technical and professional expertise, maintains long-term client relationships and networks, and cultivates business development opportunities. The position is based in Charlotte, North Carolina. It is full-time, Monday through Friday, 40–45 hours per week, with stated hours of 8:30 a.m. to 5:30 p.m. Travel of up to 80% is required, of which 20% may be international. The role follows EY’s team-led, leader-enabled hybrid model; most client-serving employees are expected to work together in person 40–60% of the time over an engagement, project, or year.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business, or a related field and 5 years of progressive, post-baccalaureate experience defining business and technical requirements; alternatively, a related master’s degree and 4 years of experience defining business and technical requirements.
- At least 3 years of relevant experience working at a financial services company or comparable experience advising a financial services company.
- At least 3 years of experience working at or advising a property and casualty insurance carrier.
- At least 2 years of experience managing and supervising a team of technology advisors through all phases of the technology life cycle, including requirements definition, architecture design, conversion, and testing.
- At least 3 years of experience researching client inquiries and emerging issues, including regulations, insurance industry practices, and new technologies.
- At least 3 years of experience in technical requirements definition, systems and vendor selection, systems integration, IT process reengineering, program/project management and implementation planning (PMO), and proof of concept.
- At least 3 years of experience in enterprise application integration, business intelligence/decision support, and enterprise data design and management.
- At least 2 years of application/package experience with one of the following: Guidewire, OneShield, Exigen, MajescoMastek, Duck Creek, Insurity, or CSC.
- Ability to travel up to 80%, including up to 20% international travel, to serve client needs.
- Must qualify as a United States worker as defined by the U.S. Department of Labor regulations at 20 CFR 656.3.
- Employer will accept any suitable combination of education, training, or experience.
Responsibilities
- Provide technology consulting services to insurance clients.
- Analyze business requirements for alignment with technology architecture, infrastructure design, and technology selection decisions.
- Assist clients in designing and implementing solutions that improve efficiency and effectiveness.
- Implement Insurance Business Intelligence IT solutions, including upgrades, mobility, integration, infrastructure, and requirements definition.
- Develop assessment frameworks for sourcing IT vendors, systems integration, and performance management IT solutions for planning and forecasting, analytics, and management reporting.
- Manage and motivate teams of professionals with diverse skills and backgrounds.
- Monitor progress to consistently deliver quality client services.
- Demonstrate in-depth technical capabilities and professional knowledge.
- Maintain long-term client relationships and networks.
- Cultivate business development opportunities.
- Research client inquiries and emerging issues, including regulations, insurance industry practices, and new technologies.
- Manage and supervise technology advisors through requirements definition, architecture design, conversion, and testing.
Benefits
- Medical and dental coverage
- Pension and 401(k) plans
- Flexible vacation policy
- Paid holidays
- Winter and summer breaks
- Personal/family care time off
- Other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Manager
