IT Administrator

Cavender Auto Family • San Antonio, TX

3d • Onsite

About The Position

For over 80 years, the Cavender Auto Family has proudly served our communities by delivering exceptional experiences for our customers and employees alike. With continued growth across Texas and Oklahoma, Cavender Auto Family now operates multiple dealerships and employs more than 1,800 team members. We are looking for a driven, customer-focused IT Administrator to support our dealership operations and help ensure our teams have the technology and support they need to succeed every day. At Cavender, we believe our people are our greatest asset. If you enjoy problem-solving, working with technology, and supporting others in a fast-paced environment, we want to hear from you. As an IT Administrator, you will serve as the first line of support for dealership technology needs while helping maintain and improve our IT infrastructure across the organization.

Requirements

• Minimum 3 years of hands-on IT support experience
• Experience troubleshooting: Workstations and hardware, Printers and phones, Network connectivity, Mobile devices, Active Directory environments
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and manage multiple priorities
• Strong organizational and time management skills
• Positive attitude and strong customer service mindset
• Ability to maintain confidentiality and professionalism
• Flexibility to occasionally work after hours or weekends when needed
• Must possess a valid driver’s license and maintain insurability

Nice To Haves

• Microsoft 365 Desktop Administrator
• Azure Administrator
• MCSA / MCSE / MCITP
• CCNA / CCIE
• ITIL Foundation

Responsibilities

• Provide Tier 1 technical support for dealership users and systems
• Monitor and manage IT help desk tickets, projects, and support requests
• Install, troubleshoot, and maintain: Workstations and PC hardware, Printers and peripherals, Phones and mobile devices, Network connectivity and office equipment
• Support Active Directory and Microsoft-based environments
• Coordinate with vendors and Corporate IT on: Construction and remodel projects, Infrastructure upgrades, Data conversions, Office/furniture moves, Escalated technical support needs
• Assist with IT equipment procurement aligned with company standards
• Follow and execute IT policies and procedures established by Corporate IT
• Maintain a high level of professionalism and customer service with internal clients

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Paternity Leave
• 401k
• Company-Paid Life Insurance
• Employee Vehicle Purchase Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed