IT Action Item Officer

Canvas•Eglin AFB, FL

About The Position

Serve as the principal aide and technical advisor to the Information Technology (IT) Branch Chief, helping align strategic objectives with daily operational execution. The role combines technical expertise, strategic coordination, and administrative support to manage the branch’s operational tempo and efficiency. Provide direct support to the IT Operations Branch Chief and Technical Advisor as needed on special projects, task management, and strategic initiatives. Act as a primary point of contact for the Branch Chief, offering analysis and recommendations on operational matters, emerging technologies, and strategic initiatives. Translate technical information from operational teams into concise reports, summaries, and executive-level briefings. Work with the Technical Advisor to assess emerging technologies and their potential impact and integration feasibility. Prepare and refine technical documentation, formal responses, and presentations for the Branch Chief. Manage taskers from higher leadership by analyzing incoming requests, assigning them to the appropriate sections, tracking progress, and ensuring timely completion. Coordinate between the Branch Chief and Section Chiefs on cross-functional projects, resource conflicts, milestones, and progress. Maintain visibility into branch projects and operations, provide regular status updates, and identify potential risks or delays. Assist with daily IT operations, task prioritization, workflows, and operational readiness and stability. Manage the Branch Chief’s calendar, schedule stakeholder meetings, and prepare read-ahead materials. Improve administrative processes, manage information flow and branch documentation, and support compliance with organizational policies and procedures. Lead special projects and initiatives delegated by the Branch Chief from conception through completion.

Requirements

3 to 10 years of experience.
Bachelor’s or Master’s degree in the applicable discipline.
Must be able to obtain and maintain a TS/SCI Security Clearance.
Typically performs all functional duties independently.

Responsibilities

Provide principal aide and technical-advisor support to the IT Branch Chief, aligning strategic objectives with daily operations.
Support the IT Operations Branch Chief and Technical Advisor on special projects, task management, and strategic initiatives as needed.
Analyze operational matters, emerging technologies, and strategic initiatives and provide recommendations to the Branch Chief.
Translate technical data from operational teams into reports, summaries, and executive-level briefings.
Collaborate with the Technical Advisor to assess emerging technologies, operational impact, and integration feasibility.
Prepare and refine technical documentation, formal responses, and presentations for the Branch Chief.
Receive and analyze leadership taskers, assign them to appropriate sections, track them, and ensure timely completion.
Coordinate between the Branch Chief and Section Chiefs on cross-functional projects, resource deconfliction, and milestones.
Monitor branch projects and operational activities, provide status updates, and identify potential risks or delays.
Assist with daily IT operations, task prioritization, workflow management, and operational readiness and stability.
Manage the Branch Chief’s calendar, schedule stakeholder meetings, and prepare read-ahead materials.
Streamline branch administrative processes, manage information flow and documentation, and support policy and procedure compliance.
Lead special projects and initiatives delegated by the Branch Chief from conception to completion.