IT Action Item Officer

Canvas Inc. • Eglin AFB, FL

8d

About The Position

Serve as the principal aide and technical advisor to the Information Technology (IT) Branch Chief, supporting alignment between strategic objectives and daily operations. The role combines technical analysis, strategic coordination, task management, and administrative support to help maintain the branch’s efficiency and operational readiness.

Provide direct support to the IT Operations Branch Chief and Technical Advisor on special projects, task management, and strategic initiatives. Analyze operational matters and emerging technologies, translate technical information into executive-level reports and briefings, and prepare documentation and presentations for leadership. Coordinate taskers and cross-functional projects, monitor milestones and risks, and assist with daily IT operations and workflow prioritization.

The position also manages the Branch Chief’s calendar and meeting preparation, streamlines administrative processes, organizes documentation, and leads delegated special projects through completion. Requires 3 to 10 years of experience and a Bachelor’s or Master’s degree in an applicable discipline. Must be able to obtain and maintain a TS/SCI Security Clearance.

Requirements

• 3 to 10 years of experience.
• Bachelor’s or Master’s degree in an applicable discipline.
• Ability to obtain and maintain a TS/SCI Security Clearance.
• Ability to perform all functional duties independently.

Responsibilities

• Provide direct support to the IT Operations Branch Chief and Technical Advisor on special projects, task management, and strategic initiatives.
• Analyze operational matters, emerging technologies, and strategic initiatives and provide recommendations to the Branch Chief.
• Translate technical data from operational teams into clear reports, summaries, and executive-level briefings.
• Collaborate with the Technical Advisor to assess emerging technologies, their operational impact, and integration feasibility.
• Prepare and refine technical documentation, formal responses, and presentations for the Branch Chief.
• Receive, analyze, assign, track, and ensure timely completion of taskers from higher leadership.
• Coordinate between the Branch Chief and Section Chiefs on cross-functional projects, resource conflicts, and milestones.
• Track branch projects and operational activities, provide status updates, and identify potential risks or delays.
• Assist with daily IT operations, task prioritization, workflow management, and operational readiness and stability.
• Manage the Branch Chief’s calendar, schedule stakeholder meetings, and prepare read-ahead materials.
• Streamline administrative processes, manage information flow, organize branch documentation, and support compliance with organizational policies and procedures.
• Lead special projects and initiatives delegated by the Branch Chief from conception through completion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level