ISV Partner Account Manager

Salesforce•Indianapolis, IN

4d•$172,500 - $260,100

About The Position

Salesforce is seeking an experienced Partner Account Manager for a Sales- or Service-aligned partner portfolio within its AMER Apps, Agents and Integrations organization. The role manages named ISV partner relationships across build, market, go-to-market, support and operate motions. It drives Salesforce revenue, adoption of next-generation platform products, and the launch of AgentExchange, a marketplace where customers discover and purchase trusted Salesforce and Slack solutions. Partners include companies in sales productivity, revenue intelligence, data enrichment, content management, enterprise search and productivity. The Partner Account Manager serves as an internal advocate for partners and a trusted advisor to partner leaders. The position develops portfolio strategy, advances partner adoption of Agentforce, Data 360, Slack and AIforce, delivers revenue, platform adoption and marketplace targets, and coordinates partner investments. It also leads commercial and go-to-market execution, including onboarding partners to AgentExchange Commerce, driving Private Offers transactions, forecasting and negotiating revenue-share agreements. The role is expected to adopt and champion AI tools to improve productivity and partner outcomes.

Requirements

5–10+ years of ISV, technology or product partnership and/or sales experience in SaaS, PaaS or AI.
Consistent track record of achieving quota and targets and growing territories and partners.
Strong work ethic, critical thinking, problem-solving ability, business acumen and technical aptitude.
Excellent written and verbal communication skills, including the ability to synthesize complex situations into concise updates.
Ability to prioritize effectively and embrace change in a fast-paced, demanding environment.
A compelling point of view on how AI and agents are transforming industries and the opportunities ahead.
Proficiency with Salesforce, Slack, Google Workspace and AI productivity tools.
Bachelor’s degree or equivalent professional experience.

Nice To Haves

Knowledge of Salesforce next-generation platform technologies, including Agentforce, Data 360, Slack and AIforce.
Experience working at or with a cloud or hyperscaler marketplace.
Experience working at or with AI labs, MCP solutions or consumption business models.

Responsibilities

Represent partners internally and influence stakeholders across Global Partners, Distribution, Product and Marketing.
Build trusted relationships with partner leaders, evangelize the Salesforce platform, partner program and priority initiatives, and secure buy-in, resourcing and execution.
Own portfolio strategy and grow named partners, including driving adoption of Agentforce, Data 360, Slack and AIforce and achieving revenue, platform adoption and marketplace targets.
Balance in-quarter deliverables with longer-term partner growth opportunities.
Prioritize partner opportunities for investment from Partner Solutions, Partner Marketing, Partner Success and Co-Innovation.
Manage partner go-to-market initiatives that drive pipeline.
Sign and onboard partners to AgentExchange Commerce and drive Private Offers transactions.
Accurately forecast business performance across key metrics.
Inspect partner health metrics, identify risks and opportunities, and own plans to address or pursue them.
Lead negotiation of complex and material revenue-share agreements.
Adopt and champion Salesforce AI tools such as Coworker and Slackbot, as well as external AI tools, to improve productivity and partner outcomes.