Partner Account Manager

Constellation Payments

3d•$100,000 - $120,000•Remote

About The Position

Constellation Payment Processing is a modern Payment Facilitator (PayFac) that helps SaaS businesses grow revenue through embedded payments. As part of Constellation Software Inc., it combines the agility of a specialized payments company with the stability of a global software organization. The Partner Account Manager drives revenue growth and profitability across an assigned portfolio of independent software vendor (ISV) channel partners. The role develops strategies aligned with the goals of Constellation Payments and its partners, strengthens relationships, and identifies opportunities for growth. It also forecasts revenue, analyzes partner performance, and uses data to identify margin optimization, upsell, and cross-sell opportunities. This is a remote-first position, with employees able to work from home or another location of their choice within the country of the job listing. The role is scheduled for 40 hours per week and may require travel for account meetings and industry trade shows. Target on-target earnings are projected to be $100,000 to $120,000 USD per year, inclusive of base salary and variable compensation. The position does not offer visa sponsorship; applicants must already be legally authorized to work in the United States.

Requirements

Bachelor of Science degree in Business Administration or Finance, or equivalent experience.
At least three years of experience as a Strategic Relationship Manager or Account Manager.
Proven written and oral communication and interpersonal skills.
Excellent computer skills, including advanced Excel skills.
Advanced listening and comprehension skills, with the ability to understand others.
Understanding of credit card processing and the sales process.
Ability to travel for account meetings and industry trade shows as needed.

Responsibilities

Serve as the primary point of contact for ISV channel partners, supporting satisfaction, retention, and alignment with strategic business objectives.
Develop and maintain accurate forecasts of partner performance, revenue growth, and sales pipeline opportunities.
Create, review, and analyze monthly financial reports, residual reports, and performance dashboards.
Analyze the existing channel partner portfolio to identify margin optimization opportunities, including potential price increases.
Collaborate with partners to develop business plans, establish goals, and create and execute go-to-market initiatives.
Understand payment processing market and current pricing for each partner’s industry and competitors to make pricing recommendations and create proposals for their merchant base.
Assist in creating, managing, and executing strategic and tactical sales plans to guide and achieve channel partners’ payment and SaaS revenue goals for current and new books of business.