Partner Account Manager

Jonas Software
•$100,000 - $120,000•Remote

About The Position

Constellation Payment Processing is a modern Payment Facilitator (PayFac) that helps SaaS businesses grow revenue through embedded payments. As part of Constellation Software Inc., the company combines the agility of a specialized payments business with the strength of an established global software company. The Partner Account Manager drives revenue growth and maximizes profitability across an assigned portfolio of ISV channel partners. The role builds and executes strategies aligned with Constellation Payments’ and partners’ goals, strengthens relationships, and identifies growth opportunities. It also forecasts revenue, analyzes partner performance, and uses data-driven insights to identify margin optimization, upsell, and cross-sell opportunities. The position is remote-first, with employees able to work from home or another location of their choice within the country of the job listing. The role may require travel for account meetings and industry trade shows as needed. Target on-target earnings are $100,000–$120,000 USD per year, inclusive of base salary and variable compensation.

Requirements

  • Bachelor of Science degree in Business Administration or Finance, or equivalent experience.
  • At least three years of experience as a Strategic Relationship Manager or Account Manager.
  • Proven written and oral communication and interpersonal skills.
  • Excellent computer skills, including advanced Excel skills.
  • Advanced listening and comprehension skills.
  • Understanding of credit card processing and the sales process.
  • Ability to travel for account meetings and industry trade shows as needed.
  • Pre-existing legal authorization to work in the United States; visa sponsorship is not offered.

Responsibilities

  • Serve as the primary point of contact for ISV channel partners, supporting satisfaction, retention, and alignment with strategic business objectives.
  • Develop and maintain accurate forecasts of partner performance, revenue growth, and sales pipeline opportunities.
  • Create, review, and analyze monthly financial reports, residual reports, and performance dashboards.
  • Analyze the existing channel partner portfolio to identify margin optimization opportunities, including potential price increases.
  • Collaborate with partners to develop business plans, establish goals, and create and execute go-to-market initiatives.
  • Understand market and current payment-processing pricing for partners’ industries and competitors; make pricing recommendations and create pricing proposals for merchant bases.
  • Assist in creating, managing, and executing strategic and tactical sales plans to guide and achieve channel partners’ payment and SaaS revenue goals for current and new books of business.
  • Travel for account meetings and industry trade shows as needed.

Benefits

  • Comprehensive medical, dental, vision, and life insurance plans.
  • 21 paid vacation days, 6 paid sick days, and 8 nationally observed holidays.
  • Employee Share Program with a 20% employer contribution match.
  • Variable compensation, which may include a company-wide bonus or sales commission.
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