ISP Technician I, II, III

Congruex•Columbus, OH

About The Position

The ISP Technician installs, maintains, troubleshoots, and repairs cabling infrastructure for business clients. The work includes installing single-mode and multimode fiber-optic cabling and Category 5e/6/6A copper cabling, with mechanical terminations using Uni-cam, Fast-cam, or similar connectors. Tasks may include installing data and voice cable systems, raceways, conduit, racks, cabinets, cable-suspension hardware, and related equipment; drilling or coring walls and floors; placing and terminating cable; setting ground cables; installing equipment; and troubleshooting cable-system problems. The role requires mid-to-high-level knowledge of low-voltage systems and cable technology. Technicians may work in cramped spaces, at heights, indoors and outdoors, and around heavy equipment and machinery. They must interact with clients professionally and coordinate work safely with crew members and others at job sites. The position reports to the Construction Manager and is hourly, non-exempt. Salary is determined based on skills and experience and equity with employees in similar roles.

Requirements

High school diploma or GED equivalent.
Ability to install voice and data cabling.
Ability to install fiber-optic cabling and terminate mechanical connections.
Ability to understand and operate testing equipment for troubleshooting and certification.
Strong communication and interpersonal skills.
Familiarity with copper and fiber-optic color codes.
Valid driver's license and vehicle insurance.
Provide personal minor hand tools, such as screwdrivers, wire cutters, and punch-down tools.
Clean driving and criminal record and ability to pass DOJ background checks for access to government and school facilities.
Mid-to-high-level knowledge of installing and bending EMT conduit.
Knowledge of Microsoft Excel and Word.
OSHA 10 certification.
Ability and willingness to work indoors and outdoors, including in inclement weather.
Ability to maintain visual and audible contact with crew members and moving or stationary people, vehicles, and objects for safe coordination.
Ability to work around heavy equipment and machinery.
Ability to stand or walk for long periods and to lift and carry up to 50 pounds.
Ability to routinely bend, squat, climb, kneel, push, pull, lift (including in awkward positions), stand, and twist for extended periods.
Ability to work while wearing safety boots, safety glasses, a hardhat, and applicable safety gear.

Nice To Haves

BICSI Installer Certifications are preferred.

Responsibilities

Coordinate with the Foreman and/or Construction/Project Manager.
Work with the onsite customer contact at the job site.
Read job documents and understand project requirements.
Execute work safely and efficiently.
Install, maintain, troubleshoot, and repair cable infrastructure.
Perform maintenance on existing cabling systems.
Test newly installed or relocated cables.
Identify and remove redundant cabling.
Troubleshoot cable-network issues.
Install cable-support structures such as J-hooks, cable racks, and innerduct.
Tie and bundle cables neatly according to safety regulations.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits, with 70% paid by the company.
401(k) with company match up to 4% and immediate vesting.
Flexible PTO for exempt roles and competitive PTO accrual for non-exempt roles.
10 company-paid holidays, including one floating holiday.
Company-paid short-term and long-term disability coverage.
Company-paid maternity and parental leave options.
Company-paid basic life insurance, with employee-paid voluntary options.
Annual safety boot program of up to $150 per eligible field employee per year.
Safety Points Program for eligible field employees, redeemable in the company store.
Free wellness benefits, including counseling and financial planning.