IS Systems Support Level 2

Harrison County Hospital • Corydon, IN

2d • Onsite

About The Position

The IS Systems Support Level 2 position is responsible for the upkeep, maintenance, and day to day operations of desktop computer systems at Harrison County Hospital.

Requirements

• Minimum of 2 years of relevant IT experience (Required)
• High School Diploma or GED. (Required)
• Demonstrates proactive and solution-oriented problem-solving skills.
• Self-motived with an attention to detail, and a willingness to learn.
• Must be able to deal with confidential data.

Nice To Haves

• Associate's degree - IT related field. (Preferred)

Responsibilities

• Perform first and second level technical support to end users.
• Provide technical support for a wide range of technology needs including phones, printers, workstations, and network equipment.
• Create and maintain up to date deployment images.
• Basic administration of a hybrid environment with Active Directory and Azure AD.
• Lead projects related to desktop environment.
• Maintain asset inventory for all IT assets.
• Participates in on-call rotation to provide after-hours support.
• Create and maintain documentation for current and new processes.

Benefits

• Health, Dental, Vision, Retirement, and Life Insurance
• Employee Health and Wellness Program
• PSLF (public student loan forgiveness) qualifying employer
• Tuition Reimbursement
• Hospital and Physician Practice Discounts
• Paid Days Off
• Extended Illness Days
• Employee Assistance Program
• Employee Service Awards
• Café Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree