IS Network Engineer-Converged Network Services
About The Position
Overview: Job Description Summary: Designs, implements, maintains, collaborates, supports, and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication. Provides out of hours support periodically as part of an on-call rotation within the team. Job Description: Essential Functions: Installs, configures, adjusts, moves, upgrades, and maintains equipment. Develops system and customer documentation. Develops system design specifications and evaluates as needed. Determines the information and processes required to resolve both business and technical issues. Provides network advice and support. Maintains and updates systems in conjunction with user and vendor requirements to proactively guarantee minimal downtime. Supports and implements remote site connectivity, construction of new facilities and renovations to existing facilities. Handles phone trees, transitions areas to new systems, and assists in the setup and configuration of new equipment and technologies. Collaborates on, plans, and schedules implementation of projects. Develops and delivers quality documentation. Facilitates focused meetings and ensures timely completion of assigned tasks. Provides technical expertise and advice to junior staff on configuration and troubleshooting techniques. Provides customer education and training.
Requirements
- Technical degree in associated area or equivalent experience, required.
- Ability to leverage information to create customized customer solutions.
- Ability to transmit, receive, and interpret ideas, information, and needs.
- Ability to create strategies and manage information transmission.
- Ability to develop and provide solutions to significant technical challenges.
- Ability to determine and manage resources required to provide satisfactory levels of service.
Nice To Haves
- Three years of experience with installation, configuration, and troubleshooting of data communication networks, preferred.
Responsibilities
- Designs, implements, maintains, collaborates, supports, and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication.
- Provides out of hours support periodically as part of an on-call rotation within the team.
- Installs, configures, adjusts, moves, upgrades, and maintains equipment.
- Develops system and customer documentation.
- Develops system design specifications and evaluates as needed.
- Determines the information and processes required to resolve both business and technical issues.
- Provides network advice and support.
- Maintains and updates systems in conjunction with user and vendor requirements to proactively guarantee minimal downtime.
- Supports and implements remote site connectivity, construction of new facilities and renovations to existing facilities.
- Handles phone trees, transitions areas to new systems, and assists in the setup and configuration of new equipment and technologies.
- Collaborates on, plans, and schedules implementation of projects.
- Develops and delivers quality documentation.
- Facilitates focused meetings and ensures timely completion of assigned tasks.
- Provides technical expertise and advice to junior staff on configuration and troubleshooting techniques.
- Provides customer education and training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
